Renaming files after they have been recognized incorrectly won’t solve the issue in many cases. They need to be correct from the start, according to these rules: https://support.plex.tv/articles/200220687-naming-series-season-based-tv-shows/
Before you perform the Plex Dance to resolve this, do 2 other things first:
1
Go to
- Settings - Server - Agents - Shows - TheTVDB
In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.
Repeat the same under
- Settings - Server - Agents - Shows - TheMovieDatabase
- Settings - Server - Agents - Movies - Plex Movie
- Settings - Server - Agents - Movies - TheMovieDatabase
2
- Edit your tv shows library
- go to the ‘Add Folders’ tab
- verify that it points exactly to your folder
TV\HD. Not one folder level above, nor one level below it.
