UK Scanning Issue - Losing Channels

We live on the edge of Lincolnshire and the aerial is set up for the Belmont Transmitter.

I have now tried:

Freeview-National Lineup United kingdom OTA Broadcast (BBC2 OK- but no BBC1 or BBC1 HD)

Freeview Yorkshire Linc OTA Broadcast (same result, except got BBC1 HD)

Freeview Play-National Lineup United kingdom OTA Broadcast (BBC2 OK- but no BBC1)

Freeview Play-Yorkshire Linc Lineup United Kingdom IPTV (same- no BBC1)

Freeview Play-National Lineup United kingdom IPTV (same- no BBC1)

Just get the whirling circle of death each time…… The screen shows the channel information- but no picture, sound, etc. is loaded.

I get the impression that tuning is also a bit slower now than before I did the reinstall.

Don’t remember having such probelems last time I set it up either.

@sa2000.

Can you help with this please. We have lost bbc 1 from the lineup again.

I have discovered that I can see BBC1 on my TVs through the Plex app on Roku devices (tested on two TVs)! There is no sound though! BBC2 is fine, etc… I still can not see BBC1 on the actual server system though. Unless someone can help, my next step in to uninstall and reinstall Plex later today or tomorrow to see if that cures the problem. I am not sure it will though?

I’m fairly sure that uninstalling and reinstalling will not help.

What tuner card are you using. Does the native software which came with the tuner detect bbc1

Yes, HDHomerun on my windows10 computer shows BBC1 programmes fine.

Did you rescan in the hd homerun?

Can you post the scan logs from the HD run home device also please.

In windows have rescanned and updated software for the Homerun. All works fine and can see and hear BBC1. In plex have deleted DVR, closed. reopened and reinstalled DVR.
Have noticed that the default for BBC2 is Northern Ireland, BB1 is Yorkshire, BBC4 is Scotland. But seem to be able to watch the all apart from BBC1. Changing BBC1 to York & Lincoln does not change anything- still can not see BBC1.

System Log

19700101-00:00:01 System: reset reason = firmware upgrade
19700101-00:00:02 System: network link 100f
19700101-00:00:03 System: ip address obtained: 192.168.0.77 / 255.255.255.0
20190818-11:46:42 System: time changed from Thu Jan 1 00:00:19 1970 to Sun Aug 18 11:46:42 2019
20190818-11:46:49 Tuner: tuner0 tuning 1 BBC ONE Yk&Li (t8qam64:482MHz-4175)
20190818-11:46:49 Tuner: tuner0 streaming http to 192.168.0.80:57584
20190818-11:47:23 Tuner: tuner0 http stream ended (remote closed)
20190818-11:47:23 Tuner: tuner0 tuning 2 BBC TWO (t8qam64:482MHz-4287)
20190818-11:47:23 Tuner: tuner0 streaming http to 192.168.0.80:57601
20190818-11:47:51 Tuner: tuner0 http stream ended (remote closed)
20190818-11:47:51 Tuner: tuner0 tuning 1 BBC ONE Yk&Li (t8qam64:482MHz-4175)
20190818-11:47:52 Tuner: tuner0 streaming http to 192.168.0.80:57635
20190818-11:47:57 Tuner: tuner0 http stream ended (remote closed)
20190818-11:48:19 Tuner: tuner0 tuning 1 BBC ONE Yk&Li (t8qam64:482MHz-4175)
20190818-11:48:19 Tuner: tuner0 streaming http to 192.168.0.5:53782
20190818-11:48:39 Tuner: tuner0 http stream ended (remote closed)
20190818-11:53:00 Tuner: tuner0 tuning 1 BBC ONE Yk&Li (t8qam64:482MHz-4175)
20190818-11:53:00 Tuner: tuner0 streaming http to 192.168.0.5:55162
20190818-11:53:17 Tuner: tuner0 http stream ended (remote closed)
20190818-11:53:20 Tuner: tuner0 tuning 2 BBC TWO (t8qam64:482MHz-4287)
20190818-11:53:21 Tuner: tuner0 streaming http to 192.168.0.5:55464
20190818-11:56:23 Tuner: tuner0 http stream ended (remote closed)
20190818-11:56:23 Tuner: tuner0 tuning 3 ITV (t8qam64:506MHz-8283)
20190818-11:56:23 Tuner: tuner0 streaming http to 192.168.0.5:57860
20190818-11:56:37 Tuner: tuner0 http stream ended (remote closed)
20190818-11:56:38 Tuner: tuner0 tuning 4 Channel 4 (t8qam64:506MHz-8384)
20190818-11:56:38 Tuner: tuner0 streaming http to 192.168.0.5:58072
20190818-11:57:02 Tuner: tuner0 http stream ended (remote closed)
20190818-11:57:02 Tuner: tuner0 tuning 1 BBC ONE Yk&Li (t8qam64:482MHz-4175)
20190818-11:57:02 Tuner: tuner0 streaming http to 192.168.0.5:58322
20190818-11:57:56 Tuner: tuner0 http stream ended (remote closed)
20190818-12:30:04 Tuner: tuner0 tuning 2 BBC TWO (t8qam64:482MHz-4287)
20190818-12:30:04 Tuner: tuner0 streaming http to 192.168.0.5:33662
20190818-12:30:19 Tuner: tuner0 http stream ended (remote closed)
20190818-12:30:42 Tuner: tuner0 tuning 4 Channel 4 (t8qam64:506MHz-8384)
20190818-12:30:43 Tuner: tuner0 streaming http to 192.168.0.5:33918
20190818-12:32:17 Tuner: tuner1 tuning 2 BBC TWO (t8qam64:482MHz-4287)
20190818-12:32:17 Tuner: tuner1 streaming http to 192.168.0.5:35092
20190818-12:32:29 Tuner: tuner1 http stream ended (remote closed)
20190818-12:32:29 Tuner: tuner1 tuning 1 BBC ONE Yk&Li (t8qam64:482MHz-4175)
20190818-12:32:29 Tuner: tuner1 streaming http to 192.168.0.5:35356
20190818-12:33:53 Tuner: tuner2 tuning 1 BBC ONE Yk&Li (t8qam64:482MHz-4175)
20190818-12:33:53 Tuner: tuner2 streaming http to 192.168.0.80:59408
20190818-12:34:21 Tuner: tuner2 http stream ended (remote closed)
20190818-12:35:12 Tuner: tuner0 http stream ended (remote closed)
20190818-12:36:16 Tuner: tuner1 http stream ended (remote closed)

By chance is bbc 1 some where else on your channel listing ? My local copy of bbc 1 west is a long way down the list… is it be chance the same for you ?

It is the first one listed in Plex?

Ok so that’s the hd homerun log. Can you post the plex subsection with the scan in it.

Go into the webui and go to settings troubleshooting and download logs ? And post the zip file.

Plex Media Server Logs_2019-08-18_14-02-23.zip (4.7 MB)

Many thanks for helping.

Will look shortly. Just on way to airport. Will look after security.

OK, will log off for lunch now and check back early evening.

cqn you execute these two commands and post the results

as url in a browser please.

http://192.168.0.77:80/discover.json

http://192.168.0.77:80/lineup_status.json

thanks

Is this what you mean:
http://192.168.0.77/discover.json
http://192.168.0.77/lineup_status.json
??

It should have created two xml document

Can you cut and paste the results into this forum please.

FriendlyName “HDHomeRun CONNECT QUATRO”
ModelNumber “HDHR5-4DT”
FirmwareName “hdhomerun5_dvbt”
FirmwareVersion “20190621”
DeviceID “1251252F”
DeviceAuth “APtVlzcHVDa6tX+TBS4Mi5nl”
BaseURL http://192.168.0.77:80
LineupURL http://192.168.0.77:80/lineup.json
TunerCount 4
ScanInProgress 0
ScanPossible 1
Source “Antenna”
SourceList
0 “Antenna”

OK?