Server Version#: 1.32.0.6918
Player Version#:
I’m trying to install Plex and claim the server on my Synology DS1522+ but it fails to claim the server whether I try to do from the installer or after the fact inside Plex.
Synology logs don’t say much other than this:
Failed to repair package [Plex Media Server].
Any help would greatly appreciated.
dbirch
April 8, 2023, 3:24am
2
Can you find the plex installer logs? or better yet the plex server logs
DSM 6 or 7 – Should be DSM 7
What is the LAN IP address of the Syno ?
Is it connected to the modem/router → Internet ?
It doesn’t take much to claim it.
The “New or Lost” servers option (Plex Claim Token method)
plus clicking then pasting the token from “Get Plex claim Token” into the box.
is all it takes. It will confirm with your Plex Username.
If it is empty.. then the Syno can’t get out to the internet to talk to plex.tv
The only limitation is the Claim Token expires after 5 minutes .. Don’t waste time.
The Syno FAQ
contains a lot of How-To’s
FAQ 31: Reset / Reclaim PMS on DSM 7 (Not Authorized - Locked Out)
Uninstall the app - Use the first radio button (KEEP) option.
[Screenshot from 2022-09-27 16-04-18]
Reinstall the same SPK version.
Select the “Install using Plex Claim Token” button
Click the ‘Get Plex Claim Token’ blue hyperlink
In the tab which opens, COPY the token it gives you
[Screenshot from 2022-09-27 16-07-35]
Return to the installation page. You only have 5 minutes. Be prompt.
PASTE the t…
system
Closed
July 7, 2023, 3:30am
4
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