WORKAROUND FOUND: Unable to retrieve metadata for a particular show (Star Trek: Short Treks)

Woah…ready for this?

So, for starters, cleaning bundles did nothing, which is unsurprising, given the last few comments.

Now, on to manual matching…

  1. Click on “Match…”, “Search Options”, enter in “2018” (which is the actual release year, according to TheTVDB).
  2. Results:
  3. Click on “Search Options”, enter in “2019” (which is not the release year), and we get this:

What!? And how is that a 100% match, when “2018” offers no matches at all?

Anyway, selecting that and waiting for a few metadata refreshes/scans yields the desired result:

Note that I did not have to manually specify TheTVDB ID.

So now, I wonder whether it’s going to sync down my watched status from Trakt.tv, considering that I’ve already had to figure out how to fix my Trakt.tv history for Star Trek: Short Treks when all this happened a few months ago. (Typically, when I already have entries in my Trakt.tv history and later add the show to Plex, it inherits the correct watched status from Trakt.tv.) Anyway, this is totally tangential to my original inquiry, which seems to be resolved…other than the curiosity about the 2018 versus 2019 matching.