UNC Path not working following update to 1.32.0.6918

Plex Media Server
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Unfortunately my NAS is a ReadyNAS 2100 and I am currently unable to change any settings on the NAS as the Protocol for getting into the web interface is no longer supported.

The NAS does support NFS but until I build an old computer with an old browser I will not be able to change the NAS to use NFS.

By what I understand Plex is not supporting SMB1 anymore, is this correct?

I understand not supporting SMB1 but not supporting a drive letter I don’t understand, what does it matter how the drive letter is connected to the source it is just a drive letter and should still access the data.

Also I have 10 TB of data on this NAS, it has 4 x 4TB drives giving my 11.2 TB and it is almost full. I will be looking at a new NAS but like everything else I want it costs $$$.

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If your device is x86 you can install this plugin to upgrade to TLS 1.2 and restore access via modern browsers.

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Not correct. This was an unintentional/unknown side effect of another change we made. We are working on a solution to get SMB1 working again.

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A fix to address the various issues with network shares has now been released in Plex Media Server version 1.32.0.6950

  • (Windows) Scanning libraries on certain network mounts could fail (#14259)

For further issues relating to network mapped drives / unc / drivepool etc, please raise as new forum topics providing details and server logs

Thanks

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Thanks for sorting out this problem in the update. Running a scan now and it appears to be working as normal.

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Excellent work, thank you everyone at Plex. This is why we support you in this product; something unforseen stops working, users report it and within a few days you have it fixed! I’ll be installing this update once my machine is fully populated and back in production. P.S. Please continue supporting SMB1 (even though it is insecure) because otherwise many old but useful storage devices will get thrown away. Thanks

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Thanks everyone.
For posterity I have an aged NETGEAR ULTRA 6 PLUS running RAIDiator OS4 thus it is restricted to ye olde SMBv1. After this experience I am considering re-imaging the ReadyNAS to OS6 (Solved: Re: Ultra 6 OS Upgrade from 4.2.30 to OS 6 - NETGEAR Communities).

Thanks again!

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With DVR Recordings into these network shares remaining , I have now sent you a 1.32.2.7002 alpha build to try and let me know if that fixes the recording issues

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Whilst we have made changes to fix the errors encountered during traversing directories on network shares using SMB1 and DrivePool setups / symlinks - there are user reports that media is not being added to the library after a scan

If anyone who had the errors before and getting new media not being added, please provide verbose and debug server logs and add to this forum topic 1.32.1.6999 not adding new episodes/shows for TV - Plex Media Server / Metadata & Adding Files - Plex Forum

Thanks

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Update on current position:

We have resolved known issues where the problems were in boost or Plex Media Server

In PMS 1.32.4 we brought back the use of the boost libraries on Windows - in 1.32.3 they were bypassed whilst the issues were investigated.

There remains now one problem area relating to symlinks to softmounted drives by virtualbox. This was looked into as a boost issue here directory_iterator does not work for mounted volumes (1.80) · Issue #261 · boostorg/filesystem · GitHub and subsequently identified as a suspected virtualbox problem which is now covered by this support ticket #21351 (GetFileInformationByHandleExfor VBoxSharedFolderFS works incorrectly) – Oracle VM VirtualBox - anyone with this setup, please progress with virtualbox using this linked support ticket

@Dimitri_M

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V.1.32.06918 problem
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This might help I had the same problem, what I discovered was, that I was not adding the titles and episodes correctly, they were mislabeled e.g. Skinwalker Ranch (S01R01) correct is S01E01 after I corrected the titles they all loaded.

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