I had the same problem, which was solved using “plex music scanner" agent instead of “plex music agent”, do some testing and you will see.
You need to FOLLOW these steps:
- Go to the advanced settings of your music library
- Select the plex music scanner agent
Note 1. All your metadata songs must have the album title, song name, artist name, album artist, and track number, if you have VA albums you need to identify it in album name. So you may need to edit metadata info, with external software.
Note 2. If you only have two or more songs from the same album, you must put the track number in each song.
Done.
You will see your library the way you want it!
I hope you find it useful
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