Server Version#: 4.147.1
Player Version#: 26
Hey!
So i set up a new media server, but video quality is 720p (already tried turning off relay. couldn’t access my server) and remote access doesn’t work.
Are you streaming remotely? Otherwise, Plex Relay shouldn’t come into play.
What information is showing in the “now playing” tile for that playback on the Plex server dashboard? Specifically, is the stream listed as Local, Remote or Indirect?
https://support.plex.tv/articles/200871837-status-and-dashboard/
Did you already have a look at the related troubleshooting support article?
https://support.plex.tv/articles/200931138-troubleshooting-remote-access/
There’s also a guide with some more details on how to troubleshoot remote access issues.
it shows "indirect. i’ve tried troubleshooting.
You’ll need to share the actual output/findings of your troubleshooting, if you’re looking for help/assistance.
Just move to Emby. As a plex lifetime account holder for the last few years quite honestly, I’m washing my hands of Plex.
As even a new user of Emby, the difference is night and day!
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