Content of my NAS is not visible

With PMS on your Synology NAS, let’s get control of it.

  1. Package Center - Plex Media Server (if it’s still there) –
  2. Uninstall - YES - UNINSTALL ONLY (1st radio button)
  3. Now get the correct SPK for your Syno - DSM 7 - (64 bit)
  4. Package Center
  5. Manual Install
  6. Give it the SPK file name and begin the install – HOWEVER
  7. Select “Install using Plex Claim token”
  8. Click “Get Plex Claim Token”
  9. A browser tab will open with a “CLAIM-xxxxxx” token
  10. COPY that token into your browser
  11. Switch back to the install window
  12. PASTE the token into the box on the form.
    – Looks like this:


13. Click NEXT - NEXT - DONE
14. PMS will start installing. It will take a bit given the CPU is older
15. When it’s complete, it will show your username and email (if network is ok)

Here is the whole procedure in our FAQ

Please let me know your progress here and then we will continue.

PS: If your language setting on the Syno is Dutch, then all displays will be translated