(DSM 7) Plex Media Server wont find new movies

[Servadm]

Server Version#: 1.25.9.5673

Hello!

It seems like my server is having problems finding new movies files in the media directory. New movies are named according to the naming standard. TV-shows are added, so it seems like it is only affecting the movie files. Never had a problem before.

All permissions are in place.

Thanks in advance and hope someone can help me.

[dbirch]

Sounds like a file/directory permissions issue:
Error opening file '"/volume1/downloads/media/filmer/The Mummy (2017)/The Mummy (2017).mkv"' - Permission denied (13)

[Servadm]

Thanks for the replay. How do I fix it?

[ChuckPa]

The Main FAQ

Synology FAQ - Questions, Answers, and a few How-To's

Synology Frequently Asked Questions Table of Contents Intro: Posting in the Plex Synology Forum DSM 6 & 7 FAQ Some of these FAQ apply equally to DSM 7 and 6. Others do not. Please read carefully before proceeding. Getting access to the Logs Have I installed the latest version…? Which version do I need, Intel or ARM? 3a. Using Plex’s package signing public key - DSM 6 LAN addressing requirements - RFC1918 specification for local LAN? First run & Setup Recommended Media Organization and A…

Change the name from Plex to PlexMediaServer for DSM 7 (See below)

Synology FAQ - Questions, Answers, and a few How-To's

FAQ 19: Setting permissions to allow Plex access to media files Before beginning, it’s important to remember one key point; Plex doesn’t have any special privileges on Synology except for being able to access the Video Transcoding acceleration hardware. It cannot read any of your files unless you expressly grant permission. This is a fundamental principle of Linux (which Synology uses for DSM) Because of how Synology grants permission, access to files is broken into two different …

[Servadm]

Thanks, there was a permission issue with subfolders!

Many thanks!