LG C9 TV: Conversion failed. The transcoder exited due to an error happening occasionally

I meant, why does Plex fall out of direct play after seeking, even if it played the file for an hour in direct play before?

As far as I see it right now, this bug (falling out of direct play) only happens if all of the following conditions are true:

  • Play a file with Plex for LG. @Sptz87 and I have a LG C9, but further down multiple other users also confirmed the bug on a LG CX (see post #75, post #84, post #85).
    I couldn’t reproduce the problem with Plex for Samsung or Plex for Windows. But @Xorag also gets the error on a Samsung TV (see post #84).
  • Have an active SRT subtitle stream
  • Seek/jump in the timeline of the file
  • Have a app version (or maybe server version) that was released sometime in Q4 2022.
    (I never had this problem before Q4 2022.)

Especially the last point indicates that this is a bug in Plex.

This “falling out of direct play” then causes the transcoder error if video transcoding is disabled.

For logs see post #60.