I am CERTAIN its related to captions as well, ive noticed it can be fixed by changing the quality to “Auto convert” but then it starts playing captions even when they are off, and if I remember correctly they are often jumbled and nonsensical
I just removed my GPU from Plex to take it out of the equation and the issue persisted.
Unraid is Linux based if I’m not mistaken? I’m running the Linux version of Truenas. That would mean you, me, and the 2nd post in this thread are all running Linux servers. I hope others will chime in to see if we can narrow this down. Right now it’s looking like a caption bug in the Linux version of Plex server software.
I haven’t looked at this since initially confirming it was a Plex issue and opening the thread.
I see people are seeing a difference with autoconvert and captions (haven’t looked at this one but it would make sense that it’s similar).
- This probably (I haven’t confirmed or looked at it) relates to those changing the streaming path (Plex will build a transcode session and then you play out of that).
- If so it may bypass what in my initial investigation looks like an auth / session bug on the direct play endpoint.
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Are you running your Plex server software on a Linux machine? So far we are 3 for 3 of that being the case with those who responded in this thread.
I do not recall having any issue when I was on FreeBSD so I’m questioning if the bug only exists in the Linux version of Plex Server.
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They aren’t working on it. Legal tried to claim that there is no problem and that when logs are requested no one is providing them, but even when they are provided, they just ignore them.
I wonder if it is possible to mod the apk if the precise source of the issue can be found
I can confirm that the issue continues without a gpu
This is a regression as it used to work years ago, there might be a difference between Linux and FreeBSD however it could also just be a different release version.
Does anyone else have their logs? Android TV can only do network logging.
I have logs from a Linux server, android phone, Nvidia shield, and a windows PC here. There was another thread that I also uploaded to at some point reporting this issue.
See, dane22 dm’d me to complain that no one was providing the logs requested by @morganj , but it really seems like people have been providing them. It doesnt seem like that employee has visited the forums in 2 weeks.
Just spun up a Windows VM and installed Plex Server. Did NOT encounter an issue. I’m really leaning towards this being a Linux version of Plex Server caption bug because I’ve seen no evidence yet it happens elsewhere. Worked for me when I was on FreeBSD before moving to Linux. Works for me now on Windows…
Uploaded logs previously here too.
It really does seem like its been narrowed down to an interaction between specifically android and linux, I wish someone at plex would take it seriously.
Wow, and that post goes all the back to July of 2023. So much for “it works”
@john_myplex , can you add the server-linux tag to this
updated
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Lots of logs have been provided at this point, where does this issue stand?
I don’t think Linux and Windows clients are immune from the bug. The only difference is the bug doesn’t completely break playback there. If you view TV on those devices, the captions wrongly display on screen despite the client player saying they are already turned off. In order to remove them, I had to turn the captions to on (which changes nothing), and then back to off.
Now that I changed the server settings to “always enable” subtitles, not only did it fix Android playback, but I no longer have to turn the captions on first in order to turn them off on Windows and Linux clients. They now all correctly show that they are turned on. To me this is all the exact same bug. Captions are broken on the Linux version of Plex Server.
Youre probably correct, but it doesnt look like anyone from plex responded on your other thread either.
