New EPG and release

I had this issue a few months ago, the only way to get it to work was to allow repeat airings. Very not ideal, but I needed the new programs to record until it was fixed or otherwise.

I don’t see a season listed. I wonder if it is thinking these are season 1. Can you show me the episode guide for this.

A full season is listed in the Guide but there doesn’t seem to be a mention of it in the logs. This is some extra from the log file when trying to add the recording:

Jun 27, 2019 20:47:55.234 [0x1554d69c3700] DEBUG - DVR:Subscription: Failed to resolve subscription for show 'guid: plex://show/5cffa2f57a4bee001da6fbda ratingKey: plex%3A%2F%2Fshow%2F5cffa2f57a4bee001da6fbda thumb: http://cps-static.rovicorp.com/2/Open/UK_TV_481/Program/27560341/vr_uktv_35332576803.jpg title: Taskmaster type: 2 year: 2019' to library item
Jun 27, 2019 20:47:55.264 [0x1554d69c3700] DEBUG - Activity: registered new activity a86d4647-95ce-44a9-ad87-e5b56aa88542 - Refreshing Sub
Jun 27, 2019 20:47:55.265 [0x1554d69c3700] DEBUG - DVR:Subscription: Failed to resolve subscription for show 'guid: plex://show/5cffa2f57a4bee001da6fbda ratingKey: plex%3A%2F%2Fshow%2F5cffa2f57a4bee001da6fbda thumb: http://cps-static.rovicorp.com/2/Open/UK_TV_481/Program/27560341/vr_uktv_35332576803.jpg title: Taskmaster type: 2 year: 2019' to library item
Jun 27, 2019 20:47:55.265 [0x1554d69c3700] DEBUG - DVR:Subscription: Checking in provider Live TV & DVR
Jun 27, 2019 20:47:55.265 [0x1554d69c3700] DEBUG - Downloading document http://127.0.0.1:32400/tv.plex.providers.epg.cloud:12/metadata/plex%3A%2F%2Fshow%2F5cffa2f57a4bee001da6fbda?includePreferences=1
Jun 27, 2019 20:47:55.271 [0x1554d69c3700] DEBUG - There were 0 top-level paths for Taskmaster.
Jun 27, 2019 20:47:55.271 [0x1554d69c3700] DEBUG - DVR:Subscription: The item at /tv.plex.providers.epg.cloud:12/metadata/plex%3A%2F%2Fshow%2F5cffa2f57a4bee001da6fbda is of type 2
Jun 27, 2019 20:47:55.271 [0x1554d69c3700] DEBUG - Downloading document http://127.0.0.1:32400/tv.plex.providers.epg.cloud:12/metadata/plex%3A%2F%2Fshow%2F5cffa2f57a4bee001da6fbda/grandchildren?includePreferences=1
Jun 27, 2019 20:47:55.274 [0x1554d69c3700] DEBUG - DVR:Subscription: There are 3 episodes available.
Jun 27, 2019 20:47:55.274 [0x1554d69c3700] DEBUG - DVR:Subscription: Episode 'Hello' airs on channel 145 at 2019-06-29 20:00:00
Jun 27, 2019 20:47:55.274 [0x1554d69c3700] DEBUG - DVR:Subscription: Episode 'Aquatic Sewing Machine' airs on channel 145 at 2019-06-30 23:00:00
Jun 27, 2019 20:47:55.274 [0x1554d69c3700] DEBUG - DVR:Subscription: Episode 'Aquatic Sewing Machine' airs on channel 145 at 2019-07-02 22:00:00
Jun 27, 2019 20:47:55.275 [0x1554d69c3700] DEBUG - DVR:Subscription: Episode 'I've Been a Bit Ill.' airs on channel 145 at 2019-07-03 21:00:00
Jun 27, 2019 20:47:55.275 [0x1554d69c3700] DEBUG - DVR:Subscription: We want a premiere, and 'Taskmaster - E1 - Hello' is an old airing, ignoring.
Jun 27, 2019 20:47:55.276 [0x1554d69c3700] DEBUG - DVR:Subscription: We want a premiere, and 'Taskmaster - E8 - Aquatic Sewing Machine' is an old airing, ignoring.
Jun 27, 2019 20:47:55.276 [0x1554d69c3700] DEBUG - DVR:Subscription: We want a premiere, and 'Taskmaster - E9 - I've Been a Bit Ill.' is an old airing, ignoring.
Jun 27, 2019 20:47:55.276 [0x1554d69c3700] DEBUG - Activity: Ended activity a86d4647-95ce-44a9-ad87-e5b56aa88542.
Jun 27, 2019 20:47:55.276 [0x1554d69c3700] DEBUG - Activity: registered new activity 62619362-5b70-4bc9-89bd-4a6aa7067490 - Processing subscriptions
Jun 27, 2019 20:47:55.276 [0x1554d69c3700] DEBUG - DVR:Subscription: Scheduling subscriptions.
Jun 27, 2019 20:47:55.279 [0x1554d69c3700] DEBUG - DVR:Subscription: Initialized 1 schedulers.
Jun 27, 2019 20:47:55.279 [0x1554d69c3700] DEBUG - DVR:Subscription: Starting with 0 grabs, scheduled 0 active ones preemptively.
Jun 27, 2019 20:47:55.279 [0x1554d69c3700] DEBUG - DVR:NewSchedule: Partitioning, step one, let's compute an absolute ordering.
Jun 27, 2019 20:47:55.279 [0x1554d69c3700] DEBUG - DVR:NewSchedule: Initial partitioning completed with 0 partitions.
Jun 27, 2019 20:47:55.279 [0x1554d69c3700] DEBUG - DVR:NewSchedule: Partitioning completed with 0 partitions.
Jun 27, 2019 20:47:55.279 [0x1554d69c3700] DEBUG - DVR:NewSchedule: We computed 1 alternative realities in 0 ms.
Jun 27, 2019 20:47:55.279 [0x1554d69c3700] DEBUG - DVR:NewSchedule: The winning schedule had score: 0 and 0 conflicts.
Jun 27, 2019 20:47:55.279 [0x1554d69c3700] DEBUG - DVR:Subscription: Scheduled all subscriptions in 3 ms.
Jun 27, 2019 20:47:55.279 [0x1554d69c3700] DEBUG - Activity: Ended activity 62619362-5b70-4bc9-89bd-4a6aa7067490.
Jun 27, 2019 20:47:55.279 [0x1554d69c3700] DEBUG - DVR:Subscription: There are 0 active grabs at the end.

I can see that a lot of the episode now has the correct date (say 6/27/19) as the Episode information. However, the way it is filled is wrong for people not in the UTC time zone. For example, in San Diego, California, USA (-8 from UTC), the value is filled based on UTC only. This makes a weird case where 4pm news is tagged as “6/27/19” while 5pm news is tagged as “6/28/19”. Obviously a timezone issue.

1 Like

Yes I did. Twice, once after the update and once after your question.

Thanks. I hadn’t noticed this. Will let the team know.

Please provide me a screenshot of your guide.

@anon18523487

Heres a screenshot showing no programs for ITV4 Pick & Yesterday from Sunday onwards. The TDF starts next week and its broadcast on ITV4 in the UK so i really need the guide data showing by then. This is the lineup im using in plex DVR—Sky HD/Sky Q NE. Eng/Tyne Tees Satellite

I’ve had another go at setting up the EPG with 1.16.1

Freeview OTA STV Central Region and it doesn’t pick up STV channels, just ITV London

image

It also doesn’t pick up any existing recordings and it looks like they’ll have to be manually readded which is going to be incredibly annoying if that isn’t fixed.

I believe that is a known issue that is being worked on, everyone gets the gerneric London Feed (you might find BBC the same if you check the lisings, even though it mentions Scotland), dont think BBC2 Scotland existed anymore?

For your recordings, other people have mentioned that if you just open the scheduled recording and click save, then if fixes the issue

Thanks - re: STV. as long as its a known issue, that’s fine

For the scheduled recordings, I tested one and it worked, but for another one (Catch-22 on Channel 4) it did not. I had to create a new scheduled recording - I noticed it had different banner images from the previous version.

This is not an ideal solution in any case as I’ve got well over 100 programs scheduled, and there isn’t an easy way to managed scheduled recordings in Plex. I wish there was a separate screen where you could manage them and multiple delete ones you no longer want (such as single episodes)

If this is the solution (select and then save) then it is programmable, and should be written into the upgrade path of this change to a different EPG

Might be worth mentioning the STV issue, I have seen mention of Wales getting the default ITV, and England just gets this default listing also, no regionality
To me it looks the same issue and everywhere is just getting a generic network ITV

Shame the saving on recording schedule didnt work, plex mentioned that some schedules might have to be redone, for some people i saw that saving worked

1 Like

So this shitshow is going live on 1st July, right? I’m already dreading Monday when I have to resetup everything. Once again Plex pushes out insufficiently tested major changes.

2 Likes

Perhaps they are going to surprise us all :wink:

Many of the issues have been reported since the new EPG came live, just looks the same as issue reporting for the last one, fill out the form and it goes into a black hole

Here’s another example: Glastonbury, asked to record all new airings, it looks through the guide finds all the upcoming episodes over the next 3 days and determines they are all old


Jun 28, 2019 19:27:35.620 [0x148905729700] DEBUG - Request: [192.168.1.202:62854 (Subnet)] POST /media/subscriptions?prefs%5BonlyNewAirings%5D=1&prefs%5BminVideoQuality%5D=0&prefs%5BreplaceLowerQuality%5D=false&prefs%5BrecordPartials%5D=true&prefs%5BstartOffsetMinutes%5D=0&prefs%5BendOffsetMinutes%5D=0&prefs%5BlineupChannel%5D=&prefs%5BstartTimeslot%5D=-1&prefs%5BcomskipEnabled%5D=-1&prefs%5BoneShot%5D=false&prefs%5BremoteMedia%5D=false&prefs%5BautoDeletionItemPolicyUnwatchedLibrary%5D=0&prefs%5BautoDeletionItemPolicyWatchedLibrary%5D=0&targetLibrarySectionID=5&targetSectionLocationID=&includeGrabs=1&hints[guid]=plex%3A%2F%2Fshow%2F5d03c85075df8f001e1703ac&hints[ratingKey]=plex%253A%252F%252Fshow%252F5d03c85075df8f001e1703ac&hints[thumb]=http%3A%2F%2Fcps-static%2Erovicorp%2Ecom%2F2%2FOpen%2FUK%2FBBC%2FGlastonbury%2520Festival%2F102435-high_res-glastonbury-festival%2Ejpg&hints[title]=Glastonbury&hints[type]=2&hints[year]=2019&params[airingChannels]=102%253D102%252520BBC2HDTV%252520(BBC%2525202%252520NI%252520HDTV)&params[airingTimes]=1170&params[libraryType]=2&params[mediaProviderID]=13&type=2 (10 live) TLS GZIP Signed-in Token (PR.)
Jun 28, 2019 19:27:35.629 [0x148905729700] DEBUG - DVR:Subscription: Failed to resolve subscription for show 'guid: plex://show/5d03c85075df8f001e1703ac ratingKey: plex%3A%2F%2Fshow%2F5d03c85075df8f001e1703ac thumb: http://cps-static.rovicorp.com/2/Open/UK/BBC/Glastonbury%20Festival/102435-high_res-glastonbury-festival.jpg title: Glastonbury type: 2 year: 2019' to library item
Jun 28, 2019 19:27:35.749 [0x148905729700] DEBUG - Activity: registered new activity 03ceb03a-9366-4193-8f64-982701c933c0 - Refreshing Sub
Jun 28, 2019 19:27:35.750 [0x148905729700] DEBUG - DVR:Subscription: Failed to resolve subscription for show 'guid: plex://show/5d03c85075df8f001e1703ac ratingKey: plex%3A%2F%2Fshow%2F5d03c85075df8f001e1703ac thumb: http://cps-static.rovicorp.com/2/Open/UK/BBC/Glastonbury%20Festival/102435-high_res-glastonbury-festival.jpg title: Glastonbury type: 2 year: 2019' to library item
Jun 28, 2019 19:27:35.751 [0x148905729700] DEBUG - DVR:Subscription: Checking in provider Live TV & DVR
Jun 28, 2019 19:27:35.751 [0x148905729700] DEBUG - Downloading document http://127.0.0.1:32400/tv.plex.providers.epg.cloud:12/metadata/plex%3A%2F%2Fshow%2F5d03c85075df8f001e1703ac?includePreferences=1
Jun 28, 2019 19:27:35.755 [0x148905729700] DEBUG - There were 0 top-level paths for Glastonbury.
Jun 28, 2019 19:27:35.755 [0x148905729700] DEBUG - DVR:Subscription: The item at /tv.plex.providers.epg.cloud:12/metadata/plex%3A%2F%2Fshow%2F5d03c85075df8f001e1703ac is of type 2
Jun 28, 2019 19:27:35.755 [0x148905729700] DEBUG - Downloading document http://127.0.0.1:32400/tv.plex.providers.epg.cloud:12/metadata/plex%3A%2F%2Fshow%2F5d03c85075df8f001e1703ac/grandchildren?includePreferences=1
Jun 28, 2019 19:27:35.759 [0x148905729700] DEBUG - DVR:Subscription: There are 19 episodes available.
Jun 28, 2019 19:27:35.759 [0x148905729700] DEBUG - DVR:Subscription: Episode 'Jorja Smith, Rosalia & Sam Fender' airs on channel 38 at 2019-06-28 19:30:00
Jun 28, 2019 19:27:35.760 [0x148905729700] DEBUG - DVR:Subscription: Episode 'Sheryl Crow & Jorja Smith at Glastonbury 2019' airs on channel 47 at 2019-06-28 21:00:00
Jun 28, 2019 19:27:35.761 [0x148905729700] DEBUG - DVR:Subscription: Episode 'Stormzy' airs on channel 38 at 2019-06-28 21:50:00
Jun 28, 2019 19:27:35.761 [0x148905729700] DEBUG - DVR:Subscription: Episode 'The Charlatans at Glastonbury 2019' airs on channel 47 at 2019-06-28 22:00:00
Jun 28, 2019 19:27:35.762 [0x148905729700] DEBUG - DVR:Subscription: Episode 'Anne-Marie and Hozier' airs on channel 38 at 2019-06-29 15:30:00
Jun 28, 2019 19:27:35.762 [0x148905729700] DEBUG - DVR:Subscription: Episode 'Carrie Underwood and Johnny Marr' airs on channel 47 at 2019-06-29 19:00:00
Jun 28, 2019 19:27:35.763 [0x148905729700] DEBUG - DVR:Subscription: Episode 'Janet Jackson' airs on channel 38 at 2019-06-29 19:30:00
Jun 28, 2019 19:27:35.764 [0x148905729700] DEBUG - DVR:Subscription: Episode 'Neneh Cherry and Special Guests' airs on channel 47 at 2019-06-29 20:00:00
Jun 28, 2019 19:27:35.764 [0x148905729700] DEBUG - DVR:Subscription: Episode 'The Killers' airs on channel 38 at 2019-06-29 21:00:00
Jun 28, 2019 19:27:35.765 [0x148905729700] DEBUG - DVR:Subscription: Episode 'Liam Gallagher and The Courteeners' airs on channel 47 at 2019-06-29 21:00:00
Jun 28, 2019 19:27:35.765 [0x148905729700] DEBUG - DVR:Subscription: Episode 'The Chemical Brothers and Wu-Tang Clan' airs on channel 47 at 2019-06-29 22:00:00
Jun 28, 2019 19:27:35.766 [0x148905729700] DEBUG - DVR:Subscription: Episode 'Tame Impala at Glastonbury 2019' airs on channel 47 at 2019-06-29 22:30:00
Jun 28, 2019 19:27:35.767 [0x148905729700] DEBUG - DVR:Subscription: Episode 'Kylie at Glastonbury 2019' airs on channel 5 at 2019-06-30 18:00:00
Jun 28, 2019 19:27:35.767 [0x148905729700] DEBUG - DVR:Subscription: Episode 'Jeff Goldblum and the Mildred Snitzer Orchestra, Mavis Staples' airs on channel 47 at 2019-06-30 19:00:00
Jun 28, 2019 19:27:35.768 [0x148905729700] DEBUG - DVR:Subscription: Episode 'Billie Eilish and The Good, The Bad & The Queen' airs on channel 47 at 2019-06-30 20:00:00
Jun 28, 2019 19:27:35.768 [0x148905729700] DEBUG - DVR:Subscription: Episode 'The Cure' airs on channel 38 at 2019-06-30 21:00:00
Jun 28, 2019 19:27:35.769 [0x148905729700] DEBUG - DVR:Subscription: Episode 'Vampire Weekend and Kamasi Washington' airs on channel 47 at 2019-06-30 21:00:00
Jun 28, 2019 19:27:35.770 [0x148905729700] DEBUG - DVR:Subscription: Episode 'Janelle MonĂĄe, Christine and the Queens' airs on channel 47 at 2019-06-30 22:00:00
Jun 28, 2019 19:27:35.770 [0x148905729700] DEBUG - DVR:Subscription: Episode 'Best of Glastonbury 2019' airs on channel 38 at 2019-07-05 23:05:00
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - DVR:Subscription: We want a premiere, and 'Glastonbury - Jorja Smith, Rosalia & Sam Fender' is an old airing, ignoring.
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - DVR:Subscription: We want a premiere, and 'Glastonbury - Sheryl Crow & Jorja Smith at Glastonbury 2019' is an old airing, ignoring.
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - DVR:Subscription: We want a premiere, and 'Glastonbury - Stormzy' is an old airing, ignoring.
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - DVR:Subscription: We want a premiere, and 'Glastonbury - The Charlatans at Glastonbury 2019' is an old airing, ignoring.
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - DVR:Subscription: We want a premiere, and 'Glastonbury - Anne-Marie and Hozier' is an old airing, ignoring.
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - DVR:Subscription: We want a premiere, and 'Glastonbury - Carrie Underwood and Johnny Marr' is an old airing, ignoring.
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - DVR:Subscription: We want a premiere, and 'Glastonbury - Janet Jackson' is an old airing, ignoring.
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - DVR:Subscription: We want a premiere, and 'Glastonbury - Neneh Cherry and Special Guests' is an old airing, ignoring.
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - DVR:Subscription: We want a premiere, and 'Glastonbury - The Killers' is an old airing, ignoring.
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - DVR:Subscription: We want a premiere, and 'Glastonbury - Liam Gallagher and The Courteeners' is an old airing, ignoring.
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - DVR:Subscription: We want a premiere, and 'Glastonbury - The Chemical Brothers and Wu-Tang Clan' is an old airing, ignoring.
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - DVR:Subscription: We want a premiere, and 'Glastonbury - Tame Impala at Glastonbury 2019' is an old airing, ignoring.
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - DVR:Subscription: We want a premiere, and 'Glastonbury - Kylie at Glastonbury 2019' is an old airing, ignoring.
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - DVR:Subscription: We want a premiere, and 'Glastonbury - Jeff Goldblum and the Mildred Snitzer Orchestra, Mavis Staples' is an old airing, ignoring.
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - DVR:Subscription: We want a premiere, and 'Glastonbury - Billie Eilish and The Good, The Bad & The Queen' is an old airing, ignoring.
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - DVR:Subscription: We want a premiere, and 'Glastonbury - The Cure' is an old airing, ignoring.
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - DVR:Subscription: We want a premiere, and 'Glastonbury - Vampire Weekend and Kamasi Washington' is an old airing, ignoring.
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - DVR:Subscription: We want a premiere, and 'Glastonbury - Janelle MonĂĄe, Christine and the Queens' is an old airing, ignoring.
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - DVR:Subscription: We want a premiere, and 'Glastonbury - Best of Glastonbury 2019' is an old airing, ignoring.
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - Activity: Ended activity 03ceb03a-9366-4193-8f64-982701c933c0.
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - Activity: registered new activity cb22ce75-060e-47a3-a391-cea770dd1261 - Processing subscriptions
Jun 28, 2019 19:27:35.771 [0x148905729700] DEBUG - DVR:Subscription: Scheduling subscriptions.
Jun 28, 2019 19:27:35.775 [0x148905729700] DEBUG - DVR:Subscription: Initialized 1 schedulers.
Jun 28, 2019 19:27:35.775 [0x148905729700] DEBUG - DVR:Subscription: Starting with 0 grabs, scheduled 0 active ones preemptively.
Jun 28, 2019 19:27:35.775 [0x148905729700] DEBUG - DVR:NewSchedule: Partitioning, step one, let's compute an absolute ordering.
Jun 28, 2019 19:27:35.775 [0x148905729700] DEBUG - DVR:NewSchedule: Initial partitioning completed with 0 partitions.
Jun 28, 2019 19:27:35.775 [0x148905729700] DEBUG - DVR:NewSchedule: Partitioning completed with 0 partitions.
Jun 28, 2019 19:27:35.775 [0x148905729700] DEBUG - DVR:NewSchedule: We computed 1 alternative realities in 0 ms.
Jun 28, 2019 19:27:35.775 [0x148905729700] DEBUG - DVR:NewSchedule: The winning schedule had score: 0 and 0 conflicts.
Jun 28, 2019 19:27:35.775 [0x148905729700] DEBUG - DVR:Subscription: Scheduled all subscriptions in 3 ms.
Jun 28, 2019 19:27:35.775 [0x148905729700] DEBUG - Activity: Ended activity cb22ce75-060e-47a3-a391-cea770dd1261.
Jun 28, 2019 19:27:35.775 [0x148905729700] DEBUG - DVR:Subscription: There are 0 active grabs at the end.
Jun 28, 2019 19:27:35.775 [0x1489067c9700] DEBUG - Completed: [192.168.1.202:62854] 200 POST /media/subscriptions?prefs%5BonlyNewAirings%5D=1&prefs%5BminVideoQuality%5D=0&prefs%5BreplaceLowerQuality%5D=false&prefs%5BrecordPartials%5D=true&prefs%5BstartOffsetMinutes%5D=0&prefs%5BendOffsetMinutes%5D=0&prefs%5BlineupChannel%5D=&prefs%5BstartTimeslot%5D=-1&prefs%5BcomskipEnabled%5D=-1&prefs%5BoneShot%5D=false&prefs%5BremoteMedia%5D=false&prefs%5BautoDeletionItemPolicyUnwatchedLibrary%5D=0&prefs%5BautoDeletionItemPolicyWatchedLibrary%5D=0&targetLibrarySectionID=5&targetSectionLocationID=&includeGrabs=1&hints[guid]=plex%3A%2F%2Fshow%2F5d03c85075df8f001e1703ac&hints[ratingKey]=plex%253A%252F%252Fshow%252F5d03c85075df8f001e1703ac&hints[thumb]=http%3A%2F%2Fcps-static%2Erovicorp%2Ecom%2F2%2FOpen%2FUK%2FBBC%2FGlastonbury%2520Festival%2F102435-high_res-glastonbury-festival%2Ejpg&hints[title]=Glastonbury&hints[type]=2&hints[year]=2019&params[airingChannels]=102%253D102%252520BBC2HDTV%252520(BBC%2525202%252520NI%252520HDTV)&params[airingTimes]=1170&params[libraryType]=2&params[mediaProviderID]=13&type=2 (10 live) TLS GZIP 155ms 1702 bytes (pipelined: 7)

Can any UK users confirm if they are using the new Plex supplied EPG, and have the following issue with ITV channels.

I have frequent entries in my EPG stating " ITV x Network Programming". This is even during prime time.

Using Sky HD/Sky Q Yorkshire EPG currently, but Ive tried Youview and OTA National EPGs and have the same issue? It basically makes the whole DVR useless as ITV are the principle channels and cannot be used for recording.

It’s not just ITV. There are multiple channels with “xxx Programming” entries throughout the guide. They look like placeholders as they dont have the episode data. Really poor.

This is happening for me as well, ITV 1, ITV 2, ITV Be, ITV2+1 show no programmes in the guide, ITV 3, ITV 4 works though. It gets a lot worse tomorrow night, as the same as happening for BBC1, BBC 2 and Channel 4. I’m using the Freeview London OTA guide.

Thanks. Yes I see the same.

So what we are seeing is that the UK BBC, Channel 4 and ITV channels (and others) have no or little programming data. These are the principle channels used in the UK for over 40 years, and are the cornerstone of the UK feeeview service. As the Plex DVR is not providing program data for these channels it is not fit for purpose in the UK and therefore the whole Plex DVR service is unusable in the UK.

Plex either need to fix these issues as a priority or back-out the planned change. If they neither fix the issues nor back-out the change leaving UK users and no doubt others without a working DVR service, then they need to stop advertising the service as apart of their commercial product, as this is clearly not true.

Let’s see how they handle this.

I updated my reply with a screenshot of Sunday night’s EPG, and it shows random dates assigned to BBC1, 7/12/19 (which is probably in US format 12th July 2019), Channel 4 has the 7/11/19, BBC 4 has 7/10/19. Channel 5 which is working has the correct date for Sunday 6/30/19 (though wish it was shown as 30/6/19).

Seeing similar problems.

Re-added my DVR this morning.

I had to fiddle my location to get the right line up: BBC Scotland is not included in the “Central” region.

Major channels are missing data, just showing “programming” or “TBA”

A further issue seems to be with programme type tagging on some channels, notably Talking Pictures - none of the movies are being identified as such and previously scheduled recordings are not matching as a result.

I’ve been quite happy with the DVR functionality in plex up until now. This feels like a major regression.