New EPG and release

I have looked at the EPG schedules for these channels for next 14 days and the only TBAs and Generic program entries I found were these

I found only 30 minutes on Science (950) between 31 July and 2 August.
Could you give me a few specific invalid place holders that i can check out and see if they will be fixed in our 28th July data ingestion

I can see that the schedule is not the same as what is on Adult Swim Schedule

This has been referred to our provider.

Look at the Aug 3 adult swim nightly lineup. Then compare to what plex has. Every plex listing has air date of that day and a generic description. Nearly every listing is incorrect. A few of the correct spots are humorous, because the “fake” schedule your provider puts up just happens to match an airing of a show that’s not very often aired.

Look at smithsonion channel. Aerial America is airing out the wazoo, every episodes date saying that day and all having generic description. Always sequenced.

Disney channel says duck tales is airing on sat/sun early morning. It does not air on that channel anymore. Generic date and description. Always sequenced.

VH1 (869) is airing loads of “chappelle’s show”, all have the days date and generic description. Other sources show every single episode has full s/e data included.

Ingestion of the 28th July data completed and cache should have cleared (about 30 minutes ago) - an EPG full refresh will pick the update.

While my recording schedule did decrease from multiple hundreds of unlabeled programs to record over the next two weeks the schedule is still peppered with inaccuracies. Friday night, saturday night, and sunday night all have at least several incorrect spots.

Friday night: incorrect marathon shown.
Saturday night: missing family guy, paranoia agent instead of jo jo
sunday night: missing home movies and several other mix ups.

Zip code 03053, USA, Comcast Londonderry Digital, channel 931 is now the DABL network. My set up does not show this network as an available option. Can you fix?

Tuesday night’s show ended up recording, but Wednesday night’s show did not record, and Thursday night’s show is not on the DVR schedule to be recorded.

I have been refreshing the guide every afternoon, but no luck.

An ingestion of our provider EPG data for 30th July completed earlier today and cache would have cleared about an hour ago. An EPG refresh after that would pick the updates

(I will look into the specifics later today)

Drama UK channel The Bill Wednesday misnamed as E25 so not recording.

Thanks

I just performed a manual guide refresh, and it looks like the missing future episodes now appear.

Thank you. I have referred the following errors to our provider

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Ingestion of the 31 July EPG data completed about an hour ago and cache should have cleared now. An EPG Refresh now would pick the updates

Filled out the form on Weds and the channel still has not appeared. Any idea when I can expect channel 931 to show up?

I filled out the form on most of these and nothing has changed. The list below are just the channels I’ve noticed. Located at 80020 (Denver, CO):
2.3 is COMET not THIS
4.2 is STARTTV not DECADES (but the schedule seems to be right)
4.3 is DABL not ION
7.2 is MYSTERY not TV Azteca
9.5 and 9.6 have no entry they are Quest and circle respectively
10.2 is another “this” channel, not KBSL weather
20.2 is now H&I not this but the schedule is the same
25.4 is NBCLX not IONShop

Are there additional actions I need to take to get this fixed?

Maybe I should have written this here instead of in a separate topic?

Once again, most shows in my lineup show up as being from 2020.

This is using “Comhem Sweden Digital”, and unfortunately it means that (1) I’ve missed recording numerous episodes because Plex doesn’t think “tv-show (2020)” is the same as “tv-show (2012)” which I have actually subscribed to, and (2) even if I manually switch to recording the show with the wrong year, I will have to manually fix a lot of duplicate recordings since it won’t realize which episodes are already there.

This is reported using the form, but I haven’t seen it in the EPG error spreadsheet.

Here are 100 examples of shows showing up as 2020 (not shows I’m recording, just taken from a list, and one or two might actually be from 2020):

2 1/2 mÀn (2020) on channel 006 TV6 (TV6 (Sweden))
American Dad (2020) on channel 006 TV6 (TV6 (Sweden))
American Monster (2020) on channel 011 Kanal11 (Kanal 11 (Sweden))
Antiques Road Trip (2020) on channel 008 TV8 (TV8 (Sweden))
Arga snickaren (2020) on channel 009 KANAL9 (Kanal 9 (Sweden))
Barnmorskan i East End (2020) on channel 001 SVT1
Barnmorskan i East End (2020) on channel 008 TV8 (TV8 (Sweden))
Beck (2020) on channel 004 TV4 (TV4 (Sweden))
Betrayed (2020) on channel 011 Kanal11 (Kanal 11 (Sweden))
Biggest Loser USA (2020) on channel 007 TV4SJUAN (TV4 Sjuan)
Bilprovningen (2020) on channel 006 TV6 (TV6 (Sweden))
Blood Relatives (2020) on channel 011 Kanal11 (Kanal 11 (Sweden))
Body Bizarre (2020) on channel 011 Kanal11 (Kanal 11 (Sweden))
Bones (2020) on channel 008 TV8 (TV8 (Sweden))
Botched (2020) on channel 011 Kanal11 (Kanal 11 (Sweden))
Brooklyn Nine-Nine (2020) on channel 006 TV6 (TV6 (Sweden))
CSI (2020) on channel 004 TV4 (TV4 (Sweden))
CSI (2020) on channel 009 KANAL9 (Kanal 9 (Sweden))
Carter (2020) on channel 003 TV3 (TV3 (Sweden))
Chicago Med (2020) on channel 003 TV3 (TV3 (Sweden))
Doc Martin (2020) on channel 008 TV8 (TV8 (Sweden))
Downton Abbey (2020) on channel 004 TV4 (TV4 (Sweden))
Dr Phil (2020) on channel 004 TV4 (TV4 (Sweden))
Dr Phil (2020) on channel 007 TV4SJUAN (TV4 Sjuan)
Dragon's Den (2020) on channel 008 TV8 (TV8 (Sweden))
Dublin murders (2020) on channel 001 SVT1
Elementary (2020) on channel 004 TV4 (TV4 (Sweden))
Elementary (2020) on channel 008 TV8 (TV8 (Sweden))
Ett fall för Frost (2020) on channel 007 TV4SJUAN (TV4 Sjuan)
Face Off (2020) on channel 006 TV6 (TV6 (Sweden))
Fader Brown (2020) on channel 001 SVT1
Fader Brown (2020) on channel 008 TV8 (TV8 (Sweden))
Family Guy (2020) on channel 006 TV6 (TV6 (Sweden))
Grand Designs (2020) on channel 009 KANAL9 (Kanal 9 (Sweden))
Grand Designs Australia (2020) on channel 009 KANAL9 (Kanal 9 (Sweden))
Grey's Anatomy (2020) on channel 005 KANAL5 (Kanal 5 Femman (Sweden))
Havets hjÀltar (2020) on channel 005 KANAL5 (Kanal 5 Femman (Sweden))
How Do They Do It? (2020) on channel 009 KANAL9 (Kanal 9 (Sweden))
How I Met Your Mother (2020) on channel 003 TV3 (TV3 (Sweden))
How I Met Your Mother (2020) on channel 006 TV6 (TV6 (Sweden))
How It's Made (2020) on channel 009 KANAL9 (Kanal 9 (Sweden))
How the Universe Works (2020) on channel 009 KANAL9 (Kanal 9 (Sweden))
Impractical Jokers (2020) on channel 006 TV6 (TV6 (Sweden))
Ink Master (2020) on channel 006 TV6 (TV6 (Sweden))
Ink Master: Redemption (2020) on channel 006 TV6 (TV6 (Sweden))
Jamie's 30 minute meals (2020) on channel 008 TV8 (TV8 (Sweden))
Jamie's Quick & Easy Food (2020) on channel 008 TV8 (TV8 (Sweden))
Judys domstol (2020) on channel 007 TV4SJUAN (TV4 Sjuan)
Just Shoot Me (2020) on channel 006 TV6 (TV6 (Sweden))
KÀrlek och fördom (2020) on channel 001 SVT1
Law & order: Special victims unit (2020) on channel 004 TV4 (TV4 (Sweden))
LyxfÀllan (2020) on channel 003 TV3 (TV3 (Sweden))
Magnum P.I. (2020) on channel 006 TV6 (TV6 (Sweden))
Man Seeking Woman (2020) on channel 006 TV6 (TV6 (Sweden))
Medicin med Mosley (2020) on channel 001 SVT1
Midnight Texas (2020) on channel 006 TV6 (TV6 (Sweden))
Million Dollar Listing New York (2020) on channel 003 TV3 (TV3 (Sweden))
Miss Marple (2020) on channel 007 TV4SJUAN (TV4 Sjuan)
Mord i paradiset (2020) on channel 004 TV4 (TV4 (Sweden))
Mord i paradiset (2020) on channel 007 TV4SJUAN (TV4 Sjuan)
Mord och inga visor (2020) on channel 007 TV4SJUAN (TV4 Sjuan)
Mord och inga visor (2020) on channel 008 TV8 (TV8 (Sweden))
Morden i Midsomer (2020) on channel 003 TV3 (TV3 (Sweden))
Morden i Midsomer (2020) on channel 008 TV8 (TV8 (Sweden))
My Name Is Earl (2020) on channel 006 TV6 (TV6 (Sweden))
NCIS (2020) on channel 003 TV3 (TV3 (Sweden))
NCIS (2020) on channel 008 TV8 (TV8 (Sweden))
NCIS: Los Angeles (2020) on channel 003 TV3 (TV3 (Sweden))
NCIS: Los Angeles (2020) on channel 006 TV6 (TV6 (Sweden))
Nanny (2020) on channel 003 TV3 (TV3 (Sweden))
Poirot (2020) on channel 007 TV4SJUAN (TV4 Sjuan)
Poldark (2020) on channel 001 SVT1
Pool Kings (2020) on channel 009 KANAL9 (Kanal 9 (Sweden))
Property Brothers (2020) on channel 009 KANAL9 (Kanal 9 (Sweden))
Richard Hammond's Big (2020) on channel 009 KANAL9 (Kanal 9 (Sweden))
Seinfeld (2020) on channel 006 TV6 (TV6 (Sweden))
Sherlock (2020) on channel 008 TV8 (TV8 (Sweden))
Sister Wives (2020) on channel 011 Kanal11 (Kanal 11 (Sweden))
The Amazing Race (2020) on channel 006 TV6 (TV6 (Sweden))
The Blacklist (2020) on channel 003 TV3 (TV3 (Sweden))
The Brave (2020) on channel 006 TV6 (TV6 (Sweden))
The Coronavirus Newscast (2020) on channel 123 BBW (BBC World News)
The Disappearance Of Maura Murray (2020) on channel 003 TV3 (TV3 (Sweden))
The Enemy Within (2020) on channel 006 TV6 (TV6 (Sweden))
The Hotel Inspector (2020) on channel 008 TV8 (TV8 (Sweden))
The King of Queens (2020) on channel 006 TV6 (TV6 (Sweden))
The Last Man on Earth (2020) on channel 006 TV6 (TV6 (Sweden))
The Simpsons (2020) on channel 006 TV6 (TV6 (Sweden))
The Split (2020) on channel 001 SVT1
The Trouble with Naipaul (2020) on channel 123 BBW (BBC World News)
The capture (2020) on channel 007 TV4SJUAN (TV4 Sjuan)
The great debate (2020) on channel 002 SVT2
The long song (2020) on channel 001 SVT1
Top Gear (2020) on channel 009 KANAL9 (Kanal 9 (Sweden))
Top Secret Swimming Holes (2020) on channel 009 KANAL9 (Kanal 9 (Sweden))
Travel man (2020) on channel 001 SVT1
TrolljÀgarna (2020) on channel 006 TV6 (TV6 (Sweden))
Undercover Boss Canada (2020) on channel 003 TV3 (TV3 (Sweden))
Unge kommissarie Morse (2020) on channel 008 TV8 (TV8 (Sweden))
VÄra vÀrsta Är (2020) on channel 006 TV6 (TV6 (Sweden))

I have requested the addition of 931 DABL to the lineup. I expect our provider will reach out to Comcast / xFinity

WTF is going on with guide right now? Every night this week AND next week on cartoon network is a 10hr30min “we bare bears” episode from 18:30 to 05:00.

Also sequencing data for Amphibia S02 on disney (847) is completely fubar.

I honestly don’t understand how any of these errors pass even the simplest of validity checks. Two episodes with completely different episode tiles should never be given the same SxxExx. Ever.

My guess is there isn’t an actual validity check in the part of Plex, because the channel provider is supposed to be sending accurate data.

The bigger question for me is how in the world does Plex screw up channel provider data while competitors like Gracenote have it right? That makes me think it’s almost never the channel provider that is at fault. Boggles the mind that Plex gets this stuff wrong on a weekly basis now days.

If there was a validity check it seems like it could almost be a simple as “does this match the source”.

Honestly, if anybody at this point presumes that the data of the provide is valid, complete and accurate beyond personal and professional experience, that person must surely neglecting reality.

My personal experience
 I pay for a 3rd party DVR service which actually works highly accurate after months and months of having trouble with Plex DVR service which include

(a) channel lineup inaccurate
(b) nonsense or missing info for complete channels or individual EPG items
(c) thumbnail generation errors (incl. Transcoder exe crashing) for episodes recorded with Plex [ending up with disabling error notification message from Windows - but without a solution for the crashes]
(d) Comskip errors with commercial cutting
(e) multiple recodings stopping permaturely without any known reason

I offered my thoughts on quality management enhancements as can be seen here:

Since most of this about upgrade backend services, we do not get notified about this in release notes, but according to my personal experiences, this is just another dead end initiative. The thread is closed and long forgotten.

Being a global EPG provider is a mammuth task and it would be much more accurate if you would have groups of concurring regional providers (people could choose which one to use) and contracts which offer contractual penalties for inaccuracy above a certain level. @sa2000 is doing a fantastic job here, but in my humble opinion he’s acting like Mr. FixIt on a flawed structure (again, good job @sa2000 ).

I am running my own Plex DVR only as a backup in case there’s a glitch in one of my paid provider recordings.

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Of these 100 examples - can you identify ones that were before in the EPG with a different year than 2020 and now 2020 ? You mentioned a TV show was 2012 before - was that in the EPG or in your TV library ? I need to have an example where it changed year for the show in the EPG

(Earlier this year we stopped matching recordings to thetvdb as that was leading to loss of recordings or having repeated recordings of episodes and the advice to get full benefit of that change was to have separate recording libraries from the normal TV Shows / Movies libraries. See EPG metadata is now retained for DVR recordings)