New Plex Guide Very Poor in UK

Sorry I did not get to it on the day - when did the shifted start time correct themselves. I cannot see an issue now

Rick and Morty S4 E1 is missing from the guide on Channel 4 HD 104 tomorrow night (21st) at 11:00pm. Searching on guide only shows SD listings on E4 & E4+1

New: Rick and Morty [adult swim]

21 Nov 2019 - 11:00pm - 11:30pm

Edge of Tomorty: Rick Die Rickpeat: Rick and Morty encounter strange crystals that can show whoever possesses them all the possible ways in which they could die. (S4 Ep1) [S]

It seemed to resolve itself the next day (probably when Breakfast started).

Still having the issues with STV HD late night being mostly wrong.

Shows up on my youview box and on the freeview tv guide, its a fairly big show for Channel 4 as series 4 isn’t on netflix yet so I guess they’ve bumped it to the main channel.

Appears to be a late update to the schedule. I can see the update to show the airing as Rick and Morty and that updating is coming in the daily data - it is in the 21 November data file - so it is a bit late when the actual airing is on the same day

Unfortunately that won’t get picked up immediately as there is some prolonged database maintenance which is continuing into tomorrow

No problem and thank you for referring it.

I have another small issue, this time Sony Movies (032 SYMC-UK) is showing ā€œG.I Joeā€ (2020) on Saturday at 21:00 but according to Freeview It is the ā€œG.I. Joe: Retaliationā€ (2013) movie.

Yes - I noticed that when looking into dates / years ! I will be referring it to our provider

Hi all, I gave up on this, i.e. Plex DVR-ing, a couple of months ago due to ongoing issues following the guide change.

Flicking back through recent posts on this thread, it seems things are a lot better now. Do I get the right impression?

If things are still a bit flaky I’ll hold off (we’ve got use to living without DVR now) but if my impression is correct I’ll probably jump back in at the weekend :slight_smile:

Like you i gave up on this a couple of months ago
Just checked it now and some things are better, but there are still issues

BBC1, BBC2, ITV have shows with wrong Season/Episode for today

Ch.5, ITV3, Pick, Quest still have issues with air dates being today, instead of accurate air dates (I didnt bother checking any further down the EPG, first couple of pages have issues is enough for me to know it’s still broken)

Probably less posts on issues as people have given up on it

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Thank you. Appreciated. The wise thing would probably be to give it another couple of months of months then.

If I recall correctly, it was those subtle issues (wrong season/episode numbers) that led to headaches with duplicate/failed recordings and ultimately cost the most time trying to understand what had gone wrong.

Hearing it’s that easy to find such mistakes puts me off.

Good to hear things are tangibly better though.

As an example

BBC1 tonight
Should be (According to Freeview website, BBC & Gracenote)

19:00 to 21:00 Question Time
21:00 to 21:30 Eatenders
21:30 to 22:00 Have I Got News For You

Check you Plex guide for BBC1 tonight, totally wrong

Have you seen NEXT fridays schedule for BBC1?

It looks like TODAYS schedule!

Got to say, I use (and have used for many a year) the desktop version of DIGIGUIDE.

And that has had the correct info with the Question Time 2 hour special for a couple of weeks now.

The missus was not impressed when I had to fast forward through half an hour of Richard Osman there to get to Strictly - BBC2 all off as well!

Yep, Digiguide has been amazing for years, I remember using them well over a decade ago! Lots of good data and frequently updated, would be great if Plex could do some sort of tie up with them!

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Pfft, no point me trying to watch Harry Hill that has recorded every other week, this week ā€œprogramme not on the required channelā€ - er, even though it was.

Watched a bit on +1, but thought I’d set up to record the repeat on More 4 - oh that’s right, wait until I cancel the recording schedule because it won’t let me just record this one episode if I don’t. And I better remember to set up a manual record for the episode next Friday.

Again, useless…

I have been wanting to record programs on CITV but the listings are permanently wrong. Shows that are on at 17:00 are being listed at 05:00

simply impossible to record anything on this channel

Thanks for reporting this. I can see the problem

I have referred it to our provider

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This has been corrected. An EPG refresh would pick up the changes

I’ve just found out that Plex didn’t record episode 3 of ā€œHis Dark Materialsā€ (BBC 1, Nov 17th) - as far as I am aware, it was on (it was definitely scheduled - see screenshot). My system was working and recorded something else on the channel later on (also see screenshot). There were no conflicts and I had no notification - and the logs don’t go far enough back to check what actually happened.

If this was an system error, its really poor :frowning:

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That’s so frustrating - I’ve dumped a bunch of TV series I was recording for similar reasons. Right now the Plex EPG is still not reliable as a primary recording device.

For what it’s worth, the episode can still be downloaded from BBC iPlayer at 720p and am happy to show you how if you are interested - just pm me. I record all my BBC this way. If you are on a Mac you can also do this easily for ITV - not 720p, but no adverts to cut.

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