New Plex Guide Very Poor in UK

I can see there is now a poster… Any chance the Movie / TV assignment is going to be fixed before it airs tomorrow night, or is that wishful thinking?

In UK, the poor data is causing different episodes of Eastenders to be merged into 1, the 2 re-runs on Drama channel & new on BBC1

No such issues with ChannelsDVR so looks like I’ll be sticking with that, Very poor show!

101 BBC1 HD Doctor Who is wrong for s12e02 (shows as the date).

s12e01 is OK.

I don’t use Plex’s EPG anymore, but thought I’d share incase anyone else was interested.

Unknown Airing on Channel 4 tonight at 22:00:

I’m tuned into Freesat South.

I tried refreshing the guide, retuning all channels, and even setting up a new Plex install on my Synology NAS but that slot still shows as Unknown Airing.

The Last Leg not scheduled to record tonight - I noticed it in time and cancelled my all recordings link to record this episode only.

Highly annoying - it is listed as “new” but says it is s06e01 - s18e09 was on two Fridays ago…

Why is it I only get today’s EPG data. Anything ok n the future ,even one day isn’t shown. Also why is it half the shows won’t record.Im in the UK and trying to set it to record the Lion King tomorrow (shown under upcoming movies not on the useless guide) ,I press record and nothing happens.

I have started having a problem with my EPG listings (Freeview UK) I am not getting listings showing after Saturday 4th Jan image

Not sure if the problem is at my end or the EPG listing server

Any hints I can try?

I have already tried to refresh my listings

I think there could possibly be a input sync issue with the guide data provider. I just noticed that even though my daily full refreshes are successful I have not gotten any listings past Jan 9 for the last four days.

There was a problem with data ingestion because of some missing incremental files. We have just completed an update to the data and this should be available within an hour after cache expiry. A full EPG refresh about an hour from now should pick the new data

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Has not cured the issue with OTA Freeview Anglia as of 10:00am today (02/01/2020). Still no data on ITV1 from 06:00am on Saturday (04/01/2020).

May be guide refresh is not working. There is an automatic one during scheduled tasks every night. You can also manually refresh the guide. For your lineup channel 3 maps to “ITV Anglia” and I do see programs for the 4th Jan.

You can provide the server logs and I can look into the overnight automatic refresh and see if there was a problem

Refresh the EPG through DVR Settings in Server Settings and if there is still a problem get server logs

See


OK I see an issue on channel 103 ITV1 HD. This will be investigated. We got overlapping blocks

Any update on this?

Because Drama channel & BBC1 are both missing the episode data, it gets saved as 1 episode with 3 duplicates

Why can’t you use same guide provider as Channels DVR where there is no such issue?

bbc1

Thanks for looking at this. As an update I have changed to the latest Beta programme & then refreshed the guide.
BBC 2 loses all data from 01:30am until midnight and then data is present from midnight on Sunday onwards.
ITV channels 1,2,3 & 4 have no data from Monday onward.
Film4, Dave, Drama, Channel 5, Paramount & Blaze have no guide data from Monday onwards.
Channel 4 has no data from Tuesday 04:00pm
5Star has no data from midnight on Thursday onwards.
Some other channels seem to have a mix of data and ‘programming’ (i.e. no data)

Drama stops on Saturday…

@elan How can the EPG be so badly wrong after 6 months??

I am also experiencing the same issue reported above with ITV programme data not downloading. The EPG is fully populated from today 3-1-20 (10:00 GMT) through to Saturday 4-1-20 at 06:00am when the guide reverts to ITV 1 Network programming with a date of 11-06-19. The last program in the guide is ITV Nightscreen with the correct date of 4-1-20 which finishes at 6:00am. From there forward ITV1 schedule is blank except for the message above. I am not sure if related but Channel 020 Drama also has Programming message and a date of 25-9-19 which infers its also not updating
I have now done a manual refresh of Programme Data twice and it does not bring in ITV programme data.

Bancroft is wrong on ITV at 9pm (003/103)
Tonight should be S02E03, Plex has it as S02E01

Dracula on BBC1 at 9pm (001/101)
Tonight is S01E03, no S/E showing in the guide

Tyne Tees line up

We had a data ingestion issue which affected many channels. We are working on fixing it

There was a data ingestion issue that caused overlapping blocks giving rise to the symptoms that you see. We are working on fixing the problem

Thank you. I have reported this to our provider.