New Plex Guide Very Poor in UK

Thank you - it looks like the movie didn’t record so I assume this was as a result of the fix :wink:

BBC4 HD seems to have disappeared as a channel on Freeview OTA London.

Could this be the issue that was resolved a few days ago whete a number of channeks got dropped and after they came back,it was necessary to manually re- enable the channels ?

See New Plex Guide Very Poor in UK

I saw that and re-scanned (a couple of times) but nothing has been picked up.

Re enable the channel and match it to epg guide channel manually

Nothing major to report with the channel mappings after redoing under Freeview London OTA Broadcast, @sa2000. However…

The F1 scheduling for this weekend has completely vanished as multiple hours of Channel 4 schedules have been replaced with “Channel 4 Programming” blocks - one on Sunday is almost 18 hours long (this I believe was also the case with the previous DVR set up based on the photos I took of my schedule to reconstruct from, as the F1 events had disappeared from DVR Schedule).



Looks like ITV is in a similar state for the weekend too, here’s Sunday:


Saturday’s, um…Worse:


This persisted for both channels after performing a Guide refresh in settings.

That is not good. Thanks for bringing it to my attention. I have escalated it to our provider

I’m not following this. I rescan the channels, BBC4 HD doesn’t appear as a channel anywhere. What do you therefore mean by renable the channel?

Sorry - i misunderstood

I thought your issue was due to the EPG channel which did disappear for a few days

There are two sets of channels - tuner channels and EPG channels
So what you are saying is the channel BBC 4 HD does not appear on the left side channel list - the DVR tuned channels . Is that rigth?

What DVR is it ? Make / Model.

What options do you have for scanning ?

If it is a Hauppauge then you would have the list for transmitters and you should use the UK Full Frequency range for the scan

If it is an HD Homerun DVR then the scanning will be passed to the HD Homerun to do.

Does the channel appear in the HD Homerun app or WinTV app if Hauppauge ? and does it tune?

The channel recently moved from COM8 to COM7
Do you receive other COM7 channels eg 96 Forces TV, 114 Quest HD

The changes are mentioned here Freeview Updates > RXTV info - dated 22nd June.

Assuming this list has been updated, other COM7 HD channels can be found on this list Channel listings for Industry Professionals

4Music (Channel 029) also has “4Music Programming” for at least Tomorrow and Friday:

Hauppage. I had previously scanned the London frequency, now re-scanned to full. BBC4 HD does not appear as a Device Channel but is in the drop down as an EPG channel.

On your advice, I went to the Hauppage app and re-scanned. BBC4 HD found in list of channels but comes up as No Signal. I guess that means the issue is local?

Did you check if other COM7 multiplexer channels have signals ?

The local transmitters frequencies I am afraid are out of date. Waiting for all the changes for 5G to finish before updating those. So only use Full UK Frequency Range

They don’t appear to.

Thanks - i have submitted to our provider list of TV channels with TBAs / Generic programming in next 6 days

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Now, following my latest refresh, I have no programming data for Sony Movies, ITV+1, Channel 4 + 1 from Saturday / Sunday. There may be other channels.

As above I guess.

Edit. No data for Channel 4 from Saturday.

Cool - thank you.

Does that include the ongoing lack of data for CCX TV (Channel 023) and Jewellery Maker (Channel 073) ?

No

I excluded shopping channels from my escalation of loss of EPG data for those days.

Also there are a number of channels that have not had any EPG data - so I was not escalating those

You could discuss that with Hauppauge - may be it is an old tuner that cannot handle COM7 ? I do have an old HD Homerun that does not pick up any HD channels.

I see some channels with no programming details from SAT onwards, BBC 1, 2, Channel 4, ITV:

image

Also affected are More4 and E4.

I’m on Freesat South.