Plex DVR Guide/EPG not Updating

That was fixed on Monday evening. Needed a fulll guide refresh

You’re right - almost all of the channel mismatches are due to Freeview channel lineup changes. These were clearly wrong too on my previous config. The problem is that although these are highlighted to people who use the Freeview tuner on their TV, there is no mechanism for them to be highlighted to HDHomeRun users. And even if there were, if you’re not using the HDHomeRun app - instead only using it as a tuner for Plex DVR - you’d never see it anyway.

Bottom line - if you don’t use your TV’s Freeview tuner, you’ll never know they’ve changed.

The onus should be on the service that’s presenting the EPG to the user to warn them of lineup changes and the need to retune. In this case, that’s Plex.

There’s some minor omissions still left - none of these affect me directly, but for completeness, there’s no EPG for:

  • TCC on 77
  • Now 80’s on 83
  • Now 90’s on 84
  • Ketchup TV on 211

I will discuss this internally

freeview make announcements here Help

Thanks for the update. Using my HDHomeRun with an alternative DVR for a while, which is working well, but will probably return to PLEX DVR at some point in the future.

Can you share? I am on Freeview OTA and am losing Paramount tonight (so will miss a bundle of recordings) as the show info stops tonight.

Using Silicon Dust’s HDHomeRun so their DVR on a 2 month free trial. Seems to work fine. Also considered getchannels.com which works with that hardware.

get channels looks interesting but can’t verify their EPG lineup is OK before purchase.

How did you get the 2 month free trial with HDHomerun - I cannot see it on their website.

cheers,
J.

First I knew of it was when I was buying a 1 year subscription through their online shop. Don’t think I saw anything about it anywhere beforehand. So I subscribed but the payment is deferred for 2 months. As for Channels, I don’t know anything about the quality of their EPG either, plus their charge is more expensive (USD80 per year) and there is also a cost for the Apple tv version of their app.

I emailed SIlicondust and they said they don’t offer trail anymore. Do you like it? Does it work with good EGP info?

OK, so they have told me that the first 30 days are for free and that if you subscribe all the apps are free.

Ah I see. Yes it seems to work fine, it’s recorded everything as planned and haven’t had any issues with EPG data. The way its Recording tasks seem to work (by seeking candidate showings of an episode within a season across showings on all channels, if you get my drift) reminds me in some way of how Wish List worked on the old original TiVo (way back when!)

Thanks for that info. Still makes Channels more expensive than SiliconDust though (at USD35/GBP35 per year vs USD80 per year)

I did look at that to, then I noticed the pricing… I’m trying to cut the cord not spend more money!! I’m going to give Tvheadend and antennas a try later this week if nothing is fixed to get the OTA guide locally, this way at least I’ll know everything is correct…

Dave

TVheadend is only for Linux though, isn’t it?

I am posting this in all recent threads relating to EPG and channels

A change went live this morning (UK/Europe time) that would address issues with not having the right regional BBC / ITV / Channel 4 channels by allowing the selection of the Freeview-National United Kingdom OTA Broadcast lineup and manually mapping the relevant BBC1, BBC2, ITV, Channel 4 channels from the drop down.

This is a temporary fix to allow for any regional OTA lineups that do not have the right regional channels. The channels will be presented with a channel number followed by -n where n is a sequence number.

Please note that this does not resolve issues with channel 8 for London Live or 102 for BBC 2 HD outside Northern Ireland

@sa2000 How long have we got to wait for the changes to filter through? I’ve refreshed the EPG a number of times now but there’s no ITV Wales in the selection. Should this have been immediate change or is it a slow filter through?

Dave

Hi

You did not answer my question on whether you have implemented the suggested fix by switching to the National OTA lineup and manually mapping the wales channel

I presume channel 3 does show in your tuner channel list in the left column?

@sa2000 I’ve answered it in a calm and collected way, bit I’m not doing it, when it would’ve been easier to add it to the region’s airway there…

Also apologies, I’ve not been home till now

Dave

Just updated to the new server running the new EPG, not the best experience. Channels seem to be correct. Did have to delete and re-add the DVR setup though as the wrong EPG data was selected.

There’s LOADS of recordings set to NEW when they’re not new. My recording schedule is filled up with those.

image

Also some existing series in the recording priority (before the server upgrade) with new episodes on in the coming days haven’t been added to the schedule. They have NEW on them in the guide but not scheduled to record. I’m guessing I’m going to have to re-add each individual series? :slightly_frowning_face:

Had to reschedule the series. Do see they have different posters, so maybe a mis-match for quite a lot of my scheduled series?

image

100% a “new” episode here on Wed, Jul 17th - 9PM but isn’t set to record as I have New Airings Only selected. Also got a Poster that I’ve never seen on Plex before for this show!

image image

Another episode that should have the NEW tag and isn’t in my recording schedule. Has a different poster art (in this case none) so having to manually record this episode, so maybe another mis-match to my old recording series setup?

I’m pretty sure there isn’t a S13 E12. The episode on tomorrow is S14 E5! Not sure what is going on…

image

tv.plex.providers.epg.cloud-3da916bd-9bf9-4666-ac6c-06e3337f70c3.zip (11.3 MB)
Plex Media Server Logs_2019-07-15_20-14-00.zip (2.6 MB)

It seems the information from the epg sources are missing this data. I’m not sure why or how gracenote seemed to have it but it did; When I asked my epg provider why this data was missing all they could say is thats what they are getting fron the source