Plex for Mac does not install/load

Plex Players Desktop Players
81

Any progress in this… We are 2 months and a couple of versions further… Nothing changed for me, I still cannot open Plex app.

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There has been feedback from another user - identifying it as a bug in QT and relates to decimal point character

got a workaround. Its a QT bug: https://bugreports.qt.io/browse/QTBUG-84275

Until Plex is built with QT 5.15 make sure that you are not using the same character for decimal places and thousands seperators for floating point numbers. See bugreport in keepass:

github.com/keepassxreboot/keepassxc

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83

Fantastic, I can confirm this is indeed the bug that caused the issue.

However, just for sake of accuracy. In my case, decimal and thousands separator were not the same. My local settings would be 10,123.56. So first thought was… that not it :frowning:
I switched it around to be 10.123,56 et voila :smiley: didn’t reinstall or anything.

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84

I’m not affected by this, but how would we know if it is QT 5.15 or not?

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I’m curious - is that a different setting from the “default” for your region and operating system? Had you changed it from the default?

I’m in the US, and the default for the region is 10,123.56, and that’s what I’m set for, and no issues here.

What an amazing bug.

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Hi, i’m not in the US, but our local settings would be the same as yours. Being originally European, 10.123,56 looks more natural to me anyway hehe. But technically speaking, I had to manually make incorrect settings for Plex to work.

So maybe the bug only happens in some regional settings, and not in others… Really no idea, but stoked that it finally works again, indeed what an amazing bug.

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87

I’m also thrilled that there’s a good explanation for why it worked when you used a different user.

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The QT version shows in the file details for this file on windows

C:\Program Files\Plex\QtWebEngine\qtwebengineplugin.dll

which shows currently as 5.14.2.0

I am a bit slow when navigating a Mac - but i can see the version in qtwebengine file in resources in the qtwebengine framework directory

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