Server Version#:V1.19.3
Player Version#:Any
My plex server has gone babanas over Natural Born Killers, and decided that I have more than 440 copies of the movie.
I have tried to delete the library, renamed the movie, deleted the movie from my hard drive, all without any luck.
This is the only movie this has happened with, and I have run out of any ideas of what to do. Deleting the entries one by one is not an option…
Can anybody help me solve this seriously annoying problem?
How did you add it to your folder structure?
Is is in the same parent folder as all your other movies? Any soft or hard links involved in the folder structure?
I added the MKV file to the same folder as all my other movies. No soft or hard links involved that I know of.
My first thought was to move the file to another folder not scanned by Plex and re-scan the movies library, but that changed nothing. Then I tried to delete the entire library, but Plex won’t even let me do that. So I’m totally stuck now…
Sadly sounds like a bad database, so logs please, and in a zip
Seems like you messed with allowed networks?
From the log:
ERROR - Error parsing allowedNetworks '192.168.0255.255.255.0': Invalid argument
See if you can remove that entry from the Web Client Interface, and then afterwards, restart PMS from the AppCenter
And forgot:
Entry should have been:
192.168.0.0/255.255.255.0
Thanks for discovering the network blunder. However, the problem persists, so I’ll see if removing individual folders from the library makes any difference.
Edit:
It is not possible to even delete folders from the Movies library. Very strange…
Since your logs was drowning in that entry, a Plex dance on the problem item, followed by a fresh set of logs might show something new
Logs do not indicate, that you did a Plex Dance on Natural Born Killers
?
Also, do NOT use the MultiMedia
share !
Ref: Qnap faq.....read me first! Q14
Thank you so much for taking time to look into this! I’ll create a special share for Plex media files and move all the files from the Multimedia Share. It will probably take a few hours before it’s done, but I guess it will be well worth the time it takes.
Wow…One step at a time here!
Your problem movie is NOT in the MultiMedia
share, AFAICT, or ?
No, not anymore.
So it used to be?
Yes, but I moved it after it suddenly started to show up as multiple entries.
Not good enough, you need to do the Plex Dance
Ref: The Plex Dance ™
If if you are already in process of moving libraries, then wait until done, and also remember to do baby steps, one lib. at a time
Thank you, I’ll move the library and do the Plex Dance
I’ll keep you updated on the progress, and thank you again for your assistance!
Alt for broderfolket hinsidan
Plex Media Server Logs_2020-05-24_21-07-17.zip (5.0 MB)
I have moved every copy I had of Natural Born Killers on my NAS to another harddisk, but “doing the dance” including optimizing the database didn’t help this time either. Plex still thinks I have 447 copies of the movie.
I sadly suspected a DB corruption, and now it showed it’s ugly face
May 24, 2020 20:53:20.245 [0x7f6f32a36740] ERROR - SQLITE3:(nil), 11, database corruption at line 65044 of [bf8c1b2b7a]
May 24, 2020 20:53:20.245 [0x7f6f32a36740] ERROR - SQLITE3:(nil), 11, statement aborts at 69247: [SELECT id from media_streams where stream_type_id=2 and id in
So you need to follow this: