Plex media server not starting after latest update on Synology

Just tried the same un-install/re-install and run procedure, all to no effect.

Its frustrating that you can’t reinstall an older version of DSM when this happens.

Hi,

same error here.
Not a plex pass user.
Running latest DSM version from this morning on DS2415+ (avoton)

Hope you’ll find a solution

Thank you!

root@nas:/var/packages/Plex Media Server/scripts# uname -a
Linux nas 3.10.105 #23739 SMP Tue Jul 10 00:16:57 CST 2018 x86_64 GNU/Linux synology_avoton_2415+

root@nas:/var/packages/Plex Media Server/scripts# ./start-stop-status start
Starting Plex ...
/var/packages/Plex Media Server/target/Plex Media Server: /lib32/libstdc++.so.6: no version information available (required by /var/packages/Plex Media Server/target/libgnsdk_dsp.so.3.07.7)
/var/packages/Plex Media Server/target/Plex Media Server: /lib32/libstdc++.so.6: no version information available (required by /var/packages/Plex Media Server/target/libgnsdk_dsp.so.3.07.7)
/var/packages/Plex Media Server/target/Plex Media Server: /lib32/libstdc++.so.6: no version information available (required by /var/packages/Plex Media Server/target/libgnsdk_fp.so.3.07.7)
/var/packages/Plex Media Server/target/Plex Media Server: /lib32/libstdc++.so.6: no version information available (required by /var/packages/Plex Media Server/target/libgnsdk_fp.so.3.07.7)
terminate called after throwing an instance of 'boost::exception_detail::clone_impl<boost::exception_detail::error_info_injector<boost::thread_resource_error> >'
  what():  boost::thread_resource_error: Resource temporarily unavailable
****** PLEX MEDIA SERVER CRASHED, CRASH REPORT WRITTEN: /volume1/Plex/Library/Application Support/Plex Media Server/Crash Reports/1.13.4.5251-2e6e8f841/PLEX MEDIA SERVER/39a21d90-82b2-3a9a-437ec7e7-2711f3b1.dmp
terminate called after throwing an instance of 'boost::exception_detail::clone_impl<boost::exception_detail::error_info_injector<boost::thread_resource_error> >'
  what():  boost::thread_resource_error: Resource temporarily unavailable

root@nas:/var/packages/Plex Media Server/scripts# ls -lh /lib32/libstdc++.so.6
lrwxrwxrwx 1 root root 19 Jun 24 14:59 /lib32/libstdc++.so.6 -> libstdc++.so.6.0.20

Hi all,

Also seeing this issue on a DS916+ on DSM 6.2-23739 Update 2.

Looking forward to a solution!

Thanks.

Ds1515+, same issue of Plex not running after latest DSM update.

Hi all,

Plex MediaServer 1.13.4.5251 was not starting on DS1817+ after update from DSM 6.2-23739 Update 1 to DSM 6.2-23739 Update 2.
Did not stop Plex when upgrading I know not smart but there used to be a warning if this was needed.

Uninstalled Plex completely also removing Plex folders Library and tmp_transcoding.
Installed official Plex 1.12.2.4929 from Synology but this Plex version also fails to start.

Looking forward to a solution!

Thanks.

Experiencing the exact same issue on my Synology DS415+ after updating to the latest DSM version.
Will wait for an update!

Just throwing my hat in the ring… mine is doing the same thing too

I had the same issue this morning. I fixed it by going to the plex website and directly downloading a new .spk. After manually installing the new one everything starts up just fine

10 Likes

@treasureChest… I hope you are not sending us for a treasure hunt :smiley:

Whats your version of Plex?

The package center tells me that I’m running PlexMediaServer 1.13.4.5251-2e6e8f841 the x86_64 version. FYI I’m on a DS416play. No bamboozles I promise :slight_smile:

8 Likes

Just tested @treasureChest’s suggestion and that seems to be absolutely fine.

@treasureChest is our hero and savior!

Thank you!

3 Likes

DS-916+ - updated both Plex and DSM today, I couldn’t get it started at all, tried reinstalling to no avail.

After I saw your post, I thought I’d try, it had the exact same version I had, however there was a 64-bit version.

I had the 32-bit version installed - my update notification also downloaded the 32-bit version. I downloaded the x86_64 version from https://www.plex.tv/media-server-downloads/#plex-media-server , installed and no probs, and no obvious data loss. Even remembered where I was in the episode I was watching last. Continue watching had my half watched episodes as well.

Edit Most importantly, thank you @treasureChest !

2 Likes

Thanks that worked for me!

Running DS1515+ installing PlexMediaServer-1.13.4.5251-2e6e8f841-x86_64.spk fixed the issue.

1 Like

That indeed seems to solve the problem!

The previous spk of Plex Media Server installed on my Synoogy Nas was a 32bits spk.

I downloaded the 64bits version and installed it on the old one.
https://downloads.plex.tv/plex-media-server/1.13.4.5251-2e6e8f841/PlexMediaServer-1.13.4.5251-2e6e8f841-x86_64.spk

Then PMS started perfectly!

Thanks @treasureChest

7 Likes

By @treasureChest a cider. Worked for me too.

Wouldn’t have though to try the 64bit version. Cheers all.

2 Likes

Hi
I also tried the PlexMediaServer 1.13.4.5251-2e6e8f841 the x86_64 version. It works fine on a DS716+, wich should be a 32bit, so ???

DS716+ has a 64bit cpu

I have a DS415+, just reinstalled the 32-bit version and got the same error. I don’t think I can use the 64-bit version can I?

I have a DS415+, too.

DS415+ works with 64bit version which I just try (PlexMediaServer-1.13.4.5251-2e6e8f841-x86_64.spk ), cheer up!

DS916+ working with 64bit version PlexMediaServer-1.13.4.5251-2e6e8f841-x86_64.spk

1 Like