Hi Chuck, sorry if this is repetitive, but is this still the most up to date instructions to install PSM on DSM 7 (public release version)? I have been reading all posts, but I am seeing people mention various steps and want to confirm.
Is it worth holding off for you to finish updates to the package for an easier install? If so, is there an ETA?
install is wrapping up now⊠I must have a ton of metadata.
I followed the initial remediation steps assigning rights to PlexMediaServer of my existing plex directory â that too took about 20 minutes to complete.
Reran the install and waited a while for a couple operations to complete and then saw Package Manager kick-off a mv of my old plex directory to the new app folder that took forever. The interactive installer eventually timed out but I still see stuff running in the background.
The âmvâ is still running and Package Manager reports Plex is still installing. Will be interesting to see how this ends.
Hello there. I actually install the latest dsm 7, then install plex 6 install the latest version as u described @ChuckPa . but Iâm getting an error every time I try to play a new movie no matter the quality.
player: nvidia shield
Thank you for this guidance.
But I am still confusedâŠ
Currently, the UI doesnât show any permissions for any of the shared folders that contain my video content. Yet, content can be shared by Plex without issue.
Control Panel - Shared Folders â shows the permissions.
Create a ttest case and verify. Create share, copy 1 file, donât give PlexMediaServer permission to read it. See what happens.
If this is broken â https://www.synology.com (or your help app in DSM )
After upgrading to DSM 7 â DSM 6 packages are invalid and will not install nor will they run.
Can you get me the Log files ZIP please ?
Sure.
well, thatâs what I did if im not wrong. completely uninstall plex then install new version: PlexMediaServer-1.23.4.4712-1f0ed4aea-x86_64_DSM7.spk
plex_log.zip (17.2 KB)
That log isnât valid (did not survive )
Settings - Server - Trobuelshooting - Download Logs.
It will give you a ZIP file.
Please upload that ZIP file here directly.
To provide you with definitive configuration information, which you can obtain yourself by extracting the SPK ( a âtarâ file ).
you will find:
[chuck@lizum files.508]$ cat conf/privilege
{
"defaults":{
"run-as": "package"
},
"username": "PlexMediaServer",
"groupname": "PlexMediaServer"
}
[chuck@lizum files.509]$
User âPlexMediaServerâ , in group âPlexMediaServerâ, with no other privileges requested.
We donât even install ourselves anymore. DSM does everything.
Synology has forbidden packages from using ârootâ privilege.
my bad. find an attached new log file
Plex Media Server Logs_2021-06-29_18-40-08.zip (6.9 MB)
Thank you. Those are great.
I see the android app tryig to play?
PMS sees a subtitle and is transcoding (burning).
I see something very odd and ask. 1750 KB/sec ? 1.7 Mbps ? Is this intended?
Jun 29, 2021 17:34:58.660 [0x7f73ac553700] DEBUG - [Transcode] Codecs: testing h264 (decoder) with hwdevice vaapi
Jun 29, 2021 17:34:58.660 [0x7f73ac553700] DEBUG - [Transcode] Codecs: hardware transcoding: testing API vaapi
Jun 29, 2021 17:34:58.661 [0x7f73ac553700] DEBUG - [Transcode] [FFMPEG] - Format 0x32315659 -> yuv420p.
Jun 29, 2021 17:34:58.661 [0x7f73ac553700] DEBUG - [Transcode] [FFMPEG] - Format 0x30323449 -> yuv420p.
Jun 29, 2021 17:34:58.661 [0x7f73ac553700] DEBUG - [Transcode] [FFMPEG] - Format 0x3231564e -> nv12.
Jun 29, 2021 17:34:58.661 [0x7f73ac553700] DEBUG - [Transcode] [FFMPEG] - Format 0x32595559 -> yuyv422.
Jun 29, 2021 17:34:58.661 [0x7f73ac553700] DEBUG - [Transcode] [FFMPEG] - Format 0x59565955 -> uyvy422.
Jun 29, 2021 17:34:58.661 [0x7f73ac553700] DEBUG - [Transcode] [FFMPEG] - Format 0x48323234 -> yuv422p.
Jun 29, 2021 17:34:58.661 [0x7f73ac553700] DEBUG - [Transcode] [FFMPEG] - Format 0x58424752 -> rgb0.
Jun 29, 2021 17:34:58.661 [0x7f73ac553700] DEBUG - [Transcode] [FFMPEG] - Format 0x58524742 -> bgr0.
Jun 29, 2021 17:34:58.661 [0x7f73ac553700] DEBUG - [Transcode] [FFMPEG] - Format 0x30313050 -> p010le.
Jun 29, 2021 17:34:58.661 [0x7f73ac553700] DEBUG - [Transcode] Codecs: Testing with profile 'High'
Jun 29, 2021 17:34:58.661 [0x7f73ac553700] DEBUG - [Transcode] Scaled up video bitrate to 1750Kbps based on 1.500000x fudge factor.
Jun 29, 2021 17:34:58.662 [0x7f73ac553700] DEBUG - [Transcode] MDE: Apocalypto (2006): selected media 0 / 9286
Jun 29, 2021 17:34:58.662 [0x7f73ac553700] DEBUG - [Transcode] Streaming Resource: Session 0x7f739832a080:ce6192f1380f9a8e-com-plexapp-android changed transcode slot usage to used. Used slots is now 1
Jun 29, 2021 17:34:58.662 [0x7f73ac553700] DEBUG - [Transcode] Streaming Resource: Reached Decision id=3339 codes=(General=1001,Direct play not available; Conversion OK. Direct Play=3000,App cannot direct play this item. Direct play is disabled. Transcode=1001,Direct play not available; Conversion OK.) media=(id=9286 part=(id=9493 decision=transcode container=mkv protocol=hls streams=(Video=(id=20061 decision=transcode bitrate=1750 encoder=h264_vaapi width=1920 height=1080) Audio=(id=20062 decision=copy channels=2 rate=48000) Subtitle=(id=20069 decision=burn languageCode= location=embedded))))
Jun 29, 2021 17:34:58.664 [0x7f73c5800700] DEBUG - Completed: [192.168.50.133:58208] 200 GET /video/:/transcode/universal/decision
thatâs a very low quality video
Iâm not seeing a server or DSM problem.
I am aware of other Android problems.
Which version are you using? Is it the current release ?
Thanks to this thread and all the comments I just successfully upgraded my NAS to DSM7 and migrated Plex across. Migration took close to an hour, but not a single hiccup or problem experienced due to the tips, advice, and recommendations from everyone above. Especially @ChuckPa and his/her posts.
yes. from nvidia shield . latest player version installed.
1.7?? super weird I played always in original quality and almost all my movies are in 4k.
good to go here⊠had to address some directory permissions for a couple of my libraries but all in all that wasnât too painful of an upgrade.
Thanks for the walk-through @ChuckPa !!!
Thatâs definitely not right.
I also have a shield. everything is direct play.
This is the 1.7 Mbps I see
Scaled up video bitrate to 1750Kbps based on 1.500000x fudge factor.
Do you have a pre-roll somewhere ?
Iâve been reading all the various posts and from what I gather the best course of action is to:
Are these three four documented at DSM 7 - Plex Media Server forum preview?
YES. The reboot ensures , for unknown reasons, the âCustomâ button appears.
Something goofy in DSM upgrade timing.
Question: if I am running Plex in a Docker container on my Synology, will I have problems updating to the just released DSM 7 release? Or does using Docker effectively allow me to ignore the frustrating issues youâre all dealing with? Thank you!
Docker is a WHOLE NEW bag of hurt.
DSM 7 removed Docker from my DS418j development system.
I canât even begin to tell you how it will play but itâs not going to be pretty, thatâs for sure.
I have no idea how youâre going to get to the hardware except as ârootâ ⊠and Synology is really NOT going to like that if they can prevent it.
Ugh. Well, thanks for the warning! I guess Iâm going to ignore DSM 7 for a month or two and see where things end up landing. But this seems incredibly painfulâŠ
