Server Version#: 1.26.0.5715-7000
Synology Version#: DSM 7.0.1-42218 Update 3
Player Version#: web app
I had to reset my NAS and delete all files from the drives (yeah never doing RAID 0 again). And i reinstalled plex and the download software, but i now have an issue that no items are adding to the plex library. The permissions seems to be right, and i can see the movies while exploring to add a new library. They just don’t seem to add. I renamed them to movie name - yearofrelease but nothing. Do any of you have any idea why it won’t add? When adding a library i just leave it on default, but i do turn on scan library when a change is detected and every 2 hours. Nothing works.
What exact library type and agent have you created to which you want to add that folder?
As for naming movies… schema is Movie Name (release year) – the brackets help… though that shouldn’t prevent them from being found except you’re e.g. trying to add movie files to a tv-show library.
Im trying a movie and a tv-show library, but im focussing on the movie one for now. I just added the library and pressed movie. I left it default. i see its using plex movie for the agent and scanner.
Okay the weirdest thing. I downloaded more movies (they were already in the que) and some of those do show up. The filename is some random characters but the folder name does seem to be in line with the movie name (release year). But i changed it on other titles and nothing happened. Its the same filetype (.mkv) from the same source.
Plex Media Server Logs_2022-04-14_09-26-02.zip (387.3 KB)
Thanks @Ben-Biber! Here they are. also a weird thing, i downloaded all 4 indiana jones movies from the same source, 3 show up fine, but 1 does not. The names are the same but it does nothing…
seeing: WARN - Error scanning directory, we'll skip and continue: boost::filesystem::directory_iterator::construct: Permission denied: looks like you have permissions messed up
Yeah i know. But im focussing on movies for now. That is just a download that i want to add later. But it has worked like that before my volume crashed. Also on DSM7 (upgraded from DSM6 at the time)
Yeah I’ve checked and they have all right in that folder. The movie are able to be seen from plex but they won’t add to the library. This is what i see for a folder that won’t add to the library.
That would explain it, you are using collection folders, and your file names do not match the standard convention. it should be <title> (<year>).<ext> which for #6 would be Mission Impossible - Fallout (2018).mkv Not
What dbirch said.
Movie libraries are usually rather tolerant when it comes to deviations of the naming schema. In your case, Plex will however think that Mission Impossible Collectie is the movie folder and the individual video files e.g. different versions of that movie.
I guess your library is showing one Mission Impossible item and most likely has 6 different versions of that movie.
When preparing your media to be added to Plex, preferably skip that kind of collection folders, e.g.:
Movies <- your library points to this folder
Mission Impossible (1996)
Mission Impossible (1996).mkv
Mission Impossible II (2000)
Mission Impossible II (2000).mkv
Mission Impossible III (2006)
Mission Impossible III (2006).mkv
Mission Impossible - Ghost Protocol (2011)
Mission Impossible - Ghost Protocol (2011).mkv
Mission Impossible - Rogue Nation (2015)
Mission Impossible - Rogue Nation (2015).mkv
Mission Impossible - Fallout (2018)
Mission Impossible - Fallout (2018).mkv
Giving each movie its own top-level folder isn’t technically necessary but it has some benefits:
It can help speeding up library scans when your library grows (as Plex doesn’t have to scan every single file but only those in folders that have been updated since the last scan – you won’t notice this with a small library but it’ll make a significant difference)
Having dedicated movie folders allows adding local media assets (e.g. posters, fanart, theme music) or local extras (e.g. deleted scenes, featurettes…)
Even if you don’t have those right now, having the dedicated folders will make it easier to expand/improve your library as it matures.
It’s also important that you only point your Plex library to the library folder – no need to add individual movies or movie folders.
And here are the logs. Don’t mind the TV-Show errors since that’s not what im focussing on right know knowing that the names etc aren’t what plex wants/needs Plex Media Server Logs_2022-04-15_09-35-42.zip (794.1 KB)
