Plex Playback Error "Please check that the file exists and the necessary drive is mounted"

[ChuckPa]

I know your frustration but please slow down.

99.9% of the problems encountered are because steps were missed.

I need to know EXACTLY what you have.

1. In the Plex shared folder, Do you still have “Library/Application Support/Plex Media Server” ?

2. When you upgraded, Did you uninstall Plex first as the instructions show ?

3. If not, Did you hit REPAIR when DSM prompted ?

I would also like to ask if, in all the things you’ve read, you’ve seen any of these or any of the now countless threads in the forum where folks have successfully migrated to DSM 7 ?

Synology FAQ # 26

Synology FAQ - Questions, Answers, and a few How-To's

Synology Frequently Asked Questions Table of Contents Intro: Posting in the Plex Synology Forum DSM 6 & 7 FAQ Some of these FAQ apply equally to DSM 7 and 6. Others do not. Please read carefully before proceeding. Getting access to the Logs Have I installed the latest version…? Which version do I need, Intel or ARM? 3a. Using Plex’s package signing public key - DSM 6 LAN addressing requirements - RFC1918 specification for local LAN? First run & Setup Recommended Media Organization and A…

DSM 7 Release Info & Migration Instructions

DSM 7 - Plex Media Server - Release Info & Migration instructions

Plex Media Server for Synology DSM 7 - Release This document is to share changes made with DSM 7 and resolve any unforeseen issues before you attempt migrating to DSM 7 for Plex use YOU ARE URGED TO READ THIS THREAD COMPLETELY BEFORE PROCEEDING OR ASKING QUESTIONS DO NOT INSTALL Synology BETA software UNLESS INSTRUCTED. This thread is a LIVING document. Expect it to change. Synology’s DiskStation Manager (DSM) has undergone significant changes in version 7.0. Many of those changes affected …

I have been here since this began and am always available to help everyone.

Just ask and help is here.