There is no crash in the log files. The oldest entry is Dec 26, 2021 10:51:58.842, so the crash must have occurred before then.
After the next crash, restart Plex, wait ~5 minutes for Plex to fully start, then pull a new set of log files.
The log files are limited by size, not time, but the last set covered ~3 hours, 10:51 to 14:00.
Some other things to try:
- Check file permissions.
There were very few log entries covering /volume1/photo. A couple of them mentioned “failed to open file.” Make sure the system internal user PlexMediaServer has at least read only access to the files.
There were also errors trying to access /volume1/test, so check permissions for that directory as well.
See FAQ 19: Setting permissions to allow Plex access to media files
Set the permissions even if DSM shows they already exist. Be sure and check the box for “Apply to this folder, subfolders, and files.”
Dec 26, 2021 13:06:42.514 [0x7f38fbf8bb38] DEBUG - [ID 44673] Media part analysis: /volume1/photo/2012-02-25/2012-02-25/P1000036.JPG
Dec 26, 2021 13:06:42.529 [0x7f38fbf8bb38] ERROR - Format [JPEG] - FreeImage_Load: failed to open file /volume1/photo/2012-02-25/2012-02-25/P1000036.JPG
- Check for “Convert to Windows ACL”
This is mentioned in the DSM 7 - Synology Photos shared folder issues with Plex - Please read document.
See this post in the thread.
If it is not greyed out, choose the option to Convert to Windows ACL. Try it even though you do not have Synology Photos installed.
