Subtitles stop working after several minutes of no dialogue on Xbox app

[zachariabishop_gmail_com]

Xbox One - Subtitles Dissapear

When watching media with subtitles (any format, ASS, PGS, SRT) they disapear after 20-30 minutes. The only way to get them back is to turn off or switch the subtitles to another language and then turn them back on/switch them back to English. This only happens on my xbox one plex app; not on my fire stick, chromecast, iOS, windows player, or browser player.

Losing subtitles after 30 min

Server Version#: Version 1.24.1.4931 Player Version#: XBOX X One in two movies is losing subtitles on the go. ~ 30 min and they are gone. the fix is to enter menu and reselect the subtitles. This is very bad and usually I strugle to regain control on the player after I do this, I get some black screens and the only way to unfreeze the play is to skip back some minutes. The xbox one x has good hardware, has gigabit connection and all should work fine. Been thinking of buying plex pass but as …

Xbox app drops subtitles randomly during shows

Server Version#: 4.53.0 Player Version#: 2.70.0 (Series X) Every once in a while I find myself having to change what subs I’m using and then switch them back to the ones I want, because the player stopped playing them and that’s the only way to fix them. This is only an issue on the Xbox app (I’m specifically using a Series X) and not with say, the Apple TV app which can go an entire episode of Fear the Walking Dead without exhibiting this behaviour Anyone else experienced this? It’s pretty …

Xbox client broken

Can we PLEASE get some love for the XBOX client?? I’ve got an Xbox Series X and everything is up to date. My new computer (built by my son-in-law, a senior software engineer) specifically to be a killer plex server, serves up plex wonderfully to every other client I have and my family and friends have. The Xbox drops subtitles (I’m hard of hearing - and hard headed if you ask my wife - lol). It also buffers occasionally. Don’t even mention 4K. Most of them don’t even start to play. I’ve paid…

Xbox support?

Hello Plex Team, I’m writing here, because I’m confused by lack of any support from the Plex team. I’ve wrote a few topics about the problems with Xbox Client and didn’t receive absolute no response… The worst thing is that I’ve payed for Plex Pass lifetime which seems to be wasting my money. Is there anybody here from the Plex team? I have a few questions about the future of the Xbox Client, because I feel that this platform is abandoned and is not developed any more. There are a dozen of fe…

Plex issues on the Xbox Series X

Just as with Xbox One Plex, Plex for Series X drops subtitles and buffers for me (on every xbox in the house). I was really hoping the Series X would fix the problems. Hard of hearing so I depend on the subs. I have a new computer built by my son-in-law (A senior computer engineer) to be a Plex powerhouse server. All other local and remote clients (android, smart tv, ios, etc…etc.) play perfectly. PLEASE PLEX; FIX THE XBOX CLIENT Latest Server and Client Versions