Synology: DSM 7 Installation Archive -- Archived from main thread

[walter_waltark_com]

Thanks! ARMv8, not ARMv7neon…duh. That worked! Now to go through your guide for setting things up again. Thanks!

[avrignaud]

Hi Chuck, I migrated to DSM 7.0.1 and am trying to get my previously working Docker instance running again. First step was to try and get the GUIDs as you described in your doc, but the script I used…

#!/bin/bash
grep PlexMediaServer /etc/passwd

… returns this result in email:

Task Scheduler has completed a scheduled task.

Task: Task 7
Start time: Fri, 12 Nov 2021 00:00:01 GMT
Stop time: Fri, 12 Nov 2021 00:00:02 GMT
Current status: 0 (Normal)
Standard output/error:
PlexMediaServer:x:297536:297536::/var/packages/PlexMediaServer/home:/sbin/nologin

Any suggestions on what might be wrong? Thank you!

[ChuckPa]

@avrignaud

1. NO IDEA what the stdout error is. That’s clearly a synology redirection problem as they run the job. As you can see, all the script does is look for “PlexMediaServer” in /etc/passwd to get the values and print it out.

2. The UID/GID info that you need is there.

[Tyroteki]

Hi!
Yesterday I update from DSM6 to DSM7 and install new version of Plex 1.25.0.5220-7000 from plex site (manually).
All my Movies and TV shows are in sub-folders of “video” folder.
I cant chose this folders on Plex site - and dont know what topic are just for me to do it right.
PLS help!

[ChuckPa]

To make your media visible to the new PlexMediaServer service name (the change was forced by DSM 7)

DSM 7 - Plex Media Server - Release Info & Migration instructions

DSM 7 - Set permissions for (Media) Shared Folders. Often, when upgrading, changing permissions from Plex to PlexMediaServer is overlooked. Sometimes, folders have mismatched permissions within them. Here is how you remedy the problem. That message you see at the end of installation is a reminder to you to go check and provides the instructions how to remedy it. It may not address all problems but does address the vast majority. File Station → Right-click the shared folder → Proper…

[Holocr0n]

I went through the migration this morning and followed the steps to change admin/ownership. I received a message saying all was successful.

However, once I logged back into my Plex I was getting a message that the server I was logging into had not been “claimed” I pressed the claim prompts and noticed it was re-associated to my Plex login.

Furthermore, it seems all my Media info is all 4 months old? And subsequently did a scan and had to re-scan and re-add all media that was added since this supposed 4-month-old backup.

What happened with this? Is there a way to retrieve my most recent Media database and not this version that randomly showed up from 4 months ago?

[ChuckPa]

@Holocr0n

Migration moves what you currently have in the “Plex” shared folder (from DSM 6) to its new home in “PlexMediaServer” as it changes from the old username “Plex” to the new username “PlexMediaSerer”.

One of the other required steps is to ensure any symbolic links in your metadata (as created by very old or 3rd party agents) is converted from absolute path name to relative pathname prior to moving (preserves link integrity).

Please explain what you mean by a ‘4-month-old’ backup. The contents of the Plex shared folder is not current ?

@Holocr0n

Furthermore, it seems all my Media info is all 4 months old? And subsequently did a scan and had to re-scan and re-add all media that was added since this supposed 4-month-old backup.

[Holocr0n]

Seems as though I might’ve botched a migration attempt 4 months ago and was using the new DSM7 instance of Plex while the old database still existed in the previous folder. When I went to update to a newer version in DiskStation, I guess it finally did the migration and replaced my newest database version with the previous DSM6 version I last used 4 months ago.

Kind of sucks.

[ChuckPa]

I don’t hard delete anything in the Plex shared folder - Rule #1
I don’t overwrite anything. Rule #2

Please look at what you have in the Plex shared folder.

Do you still have “Library/Application Support/Plex Media Server” ?

Do you have “Migration.log”? (you should and it will contain the date/time stamps)

[Jedeyejed]

I have had DSM 7 installed for a few months, and the beta Plex installed. I recently started having issues with Plexamp not being able to see my Music subfolder, and while trying to troubleshoot that I noticed that there were newer versions such as 1.25.0.52 available, and from the forums it seemed like it might help. I uninstalled the beta, restarted DSM, and then tried to manually install 1.25.0.52. I have had the “Processing. Please wait…” message for over an hour. I have an intel 64-bit synology, and chose the proper installation file. Any ideas?

[ChuckPa]

@Jedeyejed

DO NOT Interrupt it.

It’s upgrading from the beta to Production version.

Let it run and it will finish. There is nothing to worry about. It will not hang.

[Jedeyejed]

Thank you Chuck. I walked away, and was going to let it do its thing, and then my computer did a restart after an automatic Windows update. I logged into DSM. Tried the manual installation, and it immediately started. Must have had something cached.

[cranger7]

Hi ,
I’ve been reading and reading and reading.
I didn’t know about this whole migration process until it was too late- I upgraded to DSM 7, hit “repair” on Plex. Then started googling. I found so much info. I can’t even tell you everything I tried because I JUST fond THIS thread. So I may have made it worse in that I can’t even explain all I did and what process/order. At this point, I think it works now, but it stops every now again and DSM shows it as “Manually Stopped” DSM7 and

NAS is fairly new to me, before I go any farther and do anything else I need to say at this point, i’m lost.
Info Center says DSM 7.0.1-42218Plex Media Server Logs_2021-11-14_15-39-45.zip (5.1 MB)
UPDATE-Since I made the post, it’s been running. Within the last 10 minutes it crashed and went to “Manually Stopped” so I saved the log files , if needed. Attaching nowPlex Media Server Logs_2021-11-14_15-39-45.zip (5.1 MB)

[ChuckPa]

@cranger7

Engineering is tracking a problem where PMS will crash with Out Of Memory errors.

Would you like to assist in that? It would only entail catching a failure, confirming the memory consumption, then (privately) provide a copy of your logs and database.

[cranger7]

Thanks for the response. Glad I found the thread, wish it was sooner. lol.

Sure, If you think it’s helpful?
Is that happening? To me? It worked for 2 year w/DSM 6. Then I will nilly upgraded a OS w/o really realizing that’s what I was doing. Then it started, so it has to be related to DSM 7. No?

[ChuckPa]

Everything in DSM 7 changed.

Here’s the synopsis

DSM 7 - Plex Media Server - Release Info & Migration instructions

Plex Media Server for Synology DSM 7 - Release This document is to share changes made with DSM 7 and resolve any unforeseen issues before you attempt migrating to DSM 7 for Plex use YOU ARE URGED TO READ THIS THREAD COMPLETELY BEFORE PROCEEDING OR ASKING QUESTIONS DO NOT INSTALL Synology BETA software UNLESS INSTRUCTED. This thread is a LIVING document. Expect it to change. Synology’s DiskStation Manager (DSM) has undergone significant changes in version 7.0. Many of those changes affected …

If you have an earlier version. Something higher than 1.24.2.4973 then you can continue to use the production structure on DSM 7. (STRONGLY ADVISED not to regress further)

DSM 7 - Finalized Configuration (PMS 1.24.2.4973) - Release information

DSM 7 - Finalized Configuration (Packaging 2.0) - Release Information See below for updates Since DSM 7.0-41890 finalized, I’ve had time to digest everyone’s input as well as review what we ultimately ended up with in DSM 7.0 Looking at all the issues faced, there was one overriding problem which could not be solved – Plex’s data was not accessible from the GUI or other Synology tools such as Hyper Backup. An important issue for most was the data area could not be moved. It took some t…

[cranger7]

@DSM 7 - Plex Media Server - Release Info & Migration instructions

Uninstall & ERASE DSM 7

I have read it, several tyimes. The best I can understand is I need to uninstall and erase DSM7
My data is all in nseperate folders like \Videos \Movies \Mp3’s just off vol 1. Each seperatly. I still have ll the original Plex folders and the new ones. I just gave acess to internal user then updated again, it started working but has the stopping issue. Am I on tthe right track? Are there instructions on Uninstall & ERASE DSM 7.

Am I to uninstall and erase, then immediatly update it again now that permissions are set?I’m sorry, pretty confused at this point.

[ChuckPa]

@cranger7

1. DSM 7 is the operating system . You don’t uninstall & erase it.

2. Let’s make sure your Plex server info is where it should be

• “Plex” shared folder - “Plex/Library/Application Support/Plex Media Server” exists

3. Package Center

• Uninstall the Plex app - with the Erase option (to remove the Plex DSM 7 installation)
• Reinstall the app,

DSM 7 - Plex Media Server - Release Info & Migration instructions

DSM 6 → DSM 7 Migration Process NOTE: Use the Plex package from Media Server Downloads | Plex Media Server for Windows, Mac, Linux, FreeBSD and More ONLY. Package Center is no longer compatible with Official Release DSM 7.0-41890 and above. Use the following steps then continue below as is appropriate for your configuration. Uninstall the DSM 6 Plex app Control Panel - Shared Folders - Verify the Plex share is spelled “Plex”. If not - Rename it to “Plex-temp” and then back to…

[cranger7]

Oh ok, yes , I misunderstood. “delete the OS” was confusing, lol. But that’s not what you said, now I understand.
Ok, Perfect. TY. I’ll update later, have to work now. At least I understand a next step(s). I’ll be back and give you results in a day or so. Here is the path you asked about.
craig

[Mercsal]

@ChuckPa

Hey Chuck, I’ve run into similar problems as others but with a twist, hoping you can help.
Installation has failed to transfer over a few times, but my “Plex” file seems intact so hoping I can clean it up and fix.

However, currently its Plex>Library Bsckup> Application Support> Plex Media Server

All data looks to be there and I’ve backed it up. Would I be right in thinking my steps should be to uninstall the failed PSM 1.25 install, and wipe that folder (the top level PSM folder), remove the “Library Bsckup” so its just goes “Plex>Application Support…” and try again?