Watchlist update and Credits

General Discussions Plex Features
,
82

I am finding this credits thing a little bit confusing.

Trying to work out why clicking different actors do different things… To keep it simple I am using the hosted web app.

For example.

I select a movie from my library e.g. The Lord of the Rings: The Fellowship of the Ring

Cast includes Elijah Wood and Ian McKellan

Click Elijah Wood and you get a filtered movies page
Click Ian McKellan and you get the new actors page

Why?

Edit, ok, refreshed the metadata for that movie and works as expected now. Did not think that would be necessary as Ian was working, just not Elijah.

83

For what it’s worth, this is the current behavior when signed in as a Managed User.

1 Like
84

And, if there was absolute assurances it would remain that way forever I would switch to a manager user in a heartbeat. I can easily adjust the DB to alter my dashboard and played status but I’m not going to go through the effort to be told later it was all in vain !

1 Like
85

Plex for Windows Version 1.56.2.3345-2a4c0924, Plex Web Version 4.93.3
I did log in again, same result, I have plex discover stuff disabled, this happens while using the new pinned WatchList, works fine on android, the library was re made a week ago, Scanner Plex Tv Series, Agent Plex TV Series.

86

stratos99, make sure to disable adult content in the Library/manage/advanced. This was impacting me. I don’t have any adult content, so it didn’t truly affect me, but I hate the idea that Plex is setting itself up to be a moral police. Them saying “we won’t let you have this nice feature if you are using our product with porn” is inexcusable. There are users who will have this type of content, but are now denied the ability to fully utilize the product if they want to maintain their adult content.

87

I just disabled adult content, scanned the library again and restarted the server, same problem, watch from these locations is not showing on Plex for Windows or the Web, it does show on android.

88

Did you restart the apps afterwards? Since it was showing on android I did not think of the adult content thing would be the issue though.

Question. if you load app.plex.tv on your phones browser and access that show in the watchlist does it work?

89

stratos99, drzoidberg33 had me logout and back in earlier. Did you perform this step as well?

90

Screenshot_20221104-130044
Screenshot_20221104-130044720×1600 83.2 KB

I restarted the windows app, logged in again on the web both on PC and mobile web browser, same result while using app.plex.tv on mobile
Working great on android tho

Screenshot_20221104-130114
Screenshot_20221104-130114720×1600 83.4 KB

91

I did it a couple of times, same result

92

There appears to be some glitch in the Roku Watchlist update. When “Watchlist” is highlighted (underlined), movies in the watchlist that are in my personal library do not show my library as a source (i.e. “Watch from these locations”). TV Series, however, do show my library as a source (when that’s the case), as well as other sources. If you highlight “Recommended”, movies in the watchlist that are in my library do, however, show up as “available movies”.

On Windows, Mac and iPads, my library is shown as a source when “watchlist” is highlighted (underlined) for both movies and shows, as well as showing up as “available” under the recommended tab.

93

I saw you mentioned that you scanned your library but did not mention refreshing metadata. Can you navigate to that title on your PMS and refresh it’s metadata?

94

@stratos99 it looks like it is because you have the discover availabilities disabled. It should still be showing your servers there. Not sure why I could not reproduce before but I can now and and will make bug report

1 Like
95

I did clean bundles, empty trash and then refreshed all metadata for the library that I’m testing just to be sure, watch on these locations is not showing (Plex for Windows, Plex Web), I did check on my account and a family member account to be sure, working great for both on android.

96

We have identified the issue. Web is currently not correctly handling the Display Availabilities from Other Streaming Services setting in https://app.plex.tv/desktop/#!/settings/online-media-sources. The issue has been raised internally.

To confirm on your end; Enable this setting and Save, then Disable and Save. Without refreshing your browser navigate back the same Universal Details page you have in your picture. You should see your PMS there now. Refresh your browser and your PMS availability will disappear.

97

I am in 9.11.0.36101, is the beta that has this fixed available in the beta channel? I just checked and there is no update available.

Edit:

Just checked my other Shield and it is displaying that but perfectly. Very odd.

98

Enabled DISPLAY AVAILABILITIES FROM OTHER STREAMING SERVICES ON DETAIL PAGES, and it shows my server and streaming services while using the WatchList tab, works on the Web and Plex for Windows after enabling this setting.

99

For what its worth I decided to create a feature request to give us control over these cloud based sections → Remove "Known For and Filmography" from Cast Discover Credits.

Otherwise, the new cast page looks great and is a major step forward. However, feels like one step forward and two steps back for those of us who solely care about personal media and nothing else :frowning:

3 Likes
100

Shoot. It was working, then it quit, now its back to only showing Movies on Plex, not anything I have that the actor is in.

This is Nvidia Shield. The web app seems to be working.

What do I do to get Nvidia Shield to work?

101

@shawngraham Did you check you are not hitting any of the caveats listed in article linked in first post. There should be nothing special to do for any particular app.