I go to set up DVR, it finds the Tuner, scans the channels, then on the next screen it asks to select language, with a message at the top saying “To Download an electronic program guide we need to know your location”, English is selected, but the Continue button is disabled, and I cannot continue with the installation beyond this point. What can I do to get it to progress???
Server Version 1.8.0.4109 (up to date)
For more information, I when scanning channels I select DVB-T/T2 Australia, as I’m not in one of the other listed locales.
If I select Sydney for instance, I get this error and it just hangs on 0% forever:
Here are my logs.
Okay… so somehow deleting all the logs and restarting the server allowed me to progress. I also had verbose logging selected for some reason (I don’t remember turning that on). But now I got the screen up and working! Glad I didn’t have to delete and recreate the whole database again, as I have over 10,000 files (movies/TV/music)
Just noticed today that i’m having the exact same issue as above, everything up to date, but unable to select “Region”, and unable to “Continue”.
My Config is:
Windows 10
HDHomeRun (latest f/w)
Both are on the same network.
I’ve tried thus far:
Any help is much appreciated.
I have exactly the same problem. Cannot reconnect to HDHomeRun here in Australia… If this is a permanent situation I want my money back for my HDHomeRun and the Plex Pass as that was the only reason I have got them… this is very, very disappointing … Is there going to be a fix?
All this happen just after I have upgraded to the latest version 1.16.1!!!
https://support.plex.tv/articles/225877347-live-tv-dvr/
Same problem here I’m afraid. Seems to be since 1.16.1
Ok, I found a couple of things out today and eventually got it working…
It has you register and it provides you with a link to paste into the XML section above.
Needless to say, the whole thing is back up and running, albeit now having to pay for the guide in the near future…shambles.
fucckkk so im effectivly cut off, they did a half decent job with my funny broadcast area but seriously its not that hard,to be cut off completly thats just dog, im trying to pull together xml data from my epg broadcast but im really raging about this
Are you kidding me?!?!?
that’s why I couldn’t update my guide data in Australia?
Live TV/DVR is one of the main reasons I bought a lifetime plex pass.
They have got to be kidding themselves if they think people are gonna keep using plex if they pull crap like this…that’s just not good enough…looks like time to try and get refund on my plex pass and go back to Kodi and pay for an EPG subscription or something…
Also…why the hell can’t the just pull the guide data from the FREE over the air broadcast…at least then I can watch SOMETHING…bastards
I’ve run into this one too. Been using Plex for ages, and the first I discover there is a problem is when my recordings stopped a couple of days ago.
Same issue here in Australia. What a joke! Any response from the devs? Is this intended behaviour?
Just joined for a year and now i cant even get the tv section working cause it wont read the guide OMG
Devs any thing to say about this
Aussie user who is also not happy with the changes. The update to 1.16.1.1291 also stuffed me up and thanks to ‘Jayman0007’ for the HDHomeRun fix.
I am also a lifetime subscriber and also purchased the HDHomeRun (based on Plex supporting this tuner and the DVR guide) and now not working.
Any refund’s being offered Plex?
Same problem, i ended up installing an older release and then got snagged on the XML guide issue.
What you can do after a little bit of experimenting is use this link.
http://i.mjh.nz/au/{REGION}/epg.xml
Eg for Perth.
http://i.mjh.nz/au/Perth/epg.xml
This is thanks to an absolute legend named " MATT HUISMAN"
We should send him a few bucks for just being awesome!
I’ve also run into similar/same issue.
Once I installed PMS 1.16.1 it no longer recognized that I had a DVR configured (HDHomeRun).
Equally, it wouldn’t let me add (or re-add) it. I’d get to the screen after validating the channel mappings and then it would just hourglass indefinitely.
Glad I found this thread. I’ll be giving it a try when I have a moment.
Glad my 3 month trial of IceTV is wasting away while I sort out this issue!!
Now that Kodi is working fine on Xbox One I’m sorely tempted to go back to it!
So it cannot pick-up the schedule from the Broadcast EPG - how was it doing it before?
Just adding my voice to the chorus. HD HomeRun DVR unrecognised as of a week ago and cannot create a new one. Can’t get beyond the entry of the ICE TV URL. Australian Synology NAS user, just updated to 1.16.2.1297-4b7ace214 and have begrudgingly purchased an ICE TV XMLTV subscription ($2.99/m) - trial period expired as I am an existing user. C’mon Plex - I love your product but this is crap. Get this sorted out.
I also have this issue after updating Plex.
One would thing that as a Plex-Pass enabled user and paying money for something we would get our problems esculated.
C’mon fellow Australian users let our voices be heard! This is disheartning for a product that i thourghly love true-n-true.
Dont know if this is of any help to fellow Australians but i just found this link on FreeTV Australia
https://forums.whirlpool.net.au/archive/246646 [FreeTV Australia]
(https://forums.whirlpool.net.au/archive/2466464)
