DVR | General Feedback & Issues

We have an outstanding submitted issue with our provider for Traffic Cops. Sequencing was referring to old BBC episode numbers.

But the sequencing for Traffic Cops has a lot of discrepancies
There are differences between what the channel shows as seasons and episodes and what thetvdb shows

Lets wait until we have a final response for the issue we referred to our provider for this series

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I can see an issue with “Police Interceptors” where the entries in the guide are set to series airings as opposed to episode airings. With the former, we cannot tell what the episodes are and treat each as being different - hence the episodes record on channel 5 and channel 5 HD because we cannot tell they are the same episode

I will refer this to our provider

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Just like Traffic Cops, it has happened again! A show disappeared from my schedule, looked on the guide to see the airing was still there with NEW. Had to reschedule the entire series again :confused:

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Plex Media Server Logs_2019-10-19_08-47-42.zip (6.0 MB)

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Is the year on the Folder, and episode file meant to be the year the show started? As this one should be 1968.

Show was meant to start recording at 9PM, looked around 9:20 to see there was a transcoder/transcoding error (can’t remember which one). Went and loaded a Live live of the channel, that worked and the recording started. Not sure how many times Plex tried to tune to the channel.

Plex Media Server Logs_2019-10-21_21-23-46.zip (4.8 MB)

This is getting slightly annoying. Another show missed yesterday morning / this morning. 100% was on the guide and expect it’s a similar issue. This is getting slightly annoying if I’m honest. Don’t really want to look for another DVR system, but I might have to :slightly_frowning_face:

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Airings for “Police Interceptors” should now appear as episodes and so we should not get multiple scheduled recordings for same episodes.

Just checked the schedule, and only one is schedule now for Wednesday. Thanks!

Keep having this happen. Not sure if something is changing on the EPG side so it doesn’t link to the existing series set to record.

Police Interceptors - Nov 13th 8PM 005 & 105 then 9PM 044 seem to show S17E6. Should be S17E5. NEW tag already there which is correct :slightly_smiling_face:

Some internal identifiers changed after the 17th-18th October EPG maintenance updates DVR EPG Maintenance - programs that may have aired in other regions. The need to cancel schedules and recreate them was mentioned on the announcement as a possible outcome

Thanks for the link. Wouldn’t have known this was an announcement otherwise. Would’ve thought if something like this was to happen, Plex Pass users would’ve been emailed in case they aren’t forum members.

Thanks.

Thank you for reporting this. This has been referred to our provider

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Raids: Caught by Surprise - Nov 13th 9PM 005 & 105 then 10PM 044 seem to show the episode name as Dawn Raids. It’s actually Busted. Show name should also be Police Raids: Caught by Surprise. NEW tag already there which is correct :slightly_smiling_face:

NEW tag has now been removed meaning it’s gone from my schedule for NEW airings only. Just noticed it should be episode 4 not 3.

Nov 13th 005+105 9PM - 044 10PM:

  • Name change to → Police Raids: Caught by Surprise
  • NEW tag needs adding back
  • Episode 34

This has been fixed

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Sorry for the delayed response, can confirm I’m seeing this change!

^ is still a problem on my end.

Traffic Cops (I’m guessing is still being investigated) - November 11th, 8PM on 005 + 105 - 9PM on 044 shows S5E12. Should be S5E13.

Thanks

I have referred this to our provider. The same error is also for the repeat on the 19th November

I have noticed an error for Police Interceptors for the 16th November where wrong season is showing. This too has been referred to our provider

There are serious issues with Traffic Cops and channel 5 is insisting on using old season 1 and season 2 numbering with the name of the series “Traffic Cops” instead of “All New Traffic Cops”

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Same show recording twice. 2nd one started recording during the original airing if going by the timeslots, but not 100% sure. It wasn’t originally scheduled to record twice. 2nd is on the ITV +1 channel.

Also, Plex Web issue seems to show the original airing recording again when there’s a play symbol next to it.

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Server Log - Plex Media Server Logs_2019-11-17_22-52-08.zip (5.9 MB)
Plex Web Log - Web.txt (5.1 KB)

Thank you for the report. I will discuss with our development team. It may be due to the title variation
thetvdb matched to I'm a Celebrity... Get Me Out of Here! , and
epg title: I'm a Celebrity, Get Me Out of Here!

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:+1:

Plex Web now shows it as the same timeslot twice. 2nd airing says it was on the HD channel but was +1. iOS app displays them correctly.

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