Same for me (x2!), following Plex data breach alert, I changed my password.
Since, the Plex server web interface returns “Not authorized, You do not have access to this server”.
I’ve tried several workarounds, including stopping Plex to remove entries from Preferences.xml, but all failed (https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/).
I understand I need to claim my server, but I can’t find such option on the Plex server web interface (https://support.plex.tv/articles/account-requires-password-reset/ no “claim server” under “general” when accessing in local mode - see screenshot including “advanced settings”), and other methods failed (qb install plex CLAIM_PLEX_TOKEN).
Could someone please advise me on how to claim my server from the Plex server web interface?
Thank you in advance!
My Plex server (Version 4.84.1) runs on a Synology NAS, I’m accessing it from my PC on the same home network (no VPN).
Past posts on the same topic did not help:
