Live TV EPG - The update you’ve been waiting for

[Denni_M]

Country: Swizerland
Zip-Code: 3212
Provider: Rega Sense

Hello everybody. Is there already a date when my provider will be added to the EPG list again? It is included in the channel search, but no longer in the selection for the assignment.

[JCHH]

@Denni_M

It is included in the channel search, but no longer in the selection for the assignment.

Can you provide a screenshot to help explain what you mean by this?

[Denni_M]

at the first step i can find my Provider

in the 2. step i miss my Provider

I’ tryed with both of my devices (VU Zero with HRtunerProxy and my Fritz Cable (screenshot 1)

[JCHH]

Added a separate post as not sure if this is EPG or DVR…

DEBUG - DVR:NewSchedule: We require the airing to be on channel 019 and it was on 023, skipping

Server Version#: Version 1.22.2.4282 Tuner Make/Model: HDHomerun Connect Quatro (HDHR5-4DT ) Guide/Lineup name: UK, OX25 / Freeview OTA Using XMLTV?: No Channel number/Name: 019 “Dave”, 023 “Dave ja vu” @sa2000 @cire12 Hi guys - I know this is a debug entry, but it doesn’t make any sense to me and I have 100’s of them in my log. I only noticed because I was looking for an entry 2 days ago, but my log now only goes back 24 hrs because of entries like this. 019 is “Dave” 023 is “Dave ja …

[JCHH]

and another…

Recording started 15mins after scheduled (5 mins after show started airing)

Server Version#: Version 1.22.2.4282 Tuner Make/Model: HDHomerun Connect Quatro (HDHR5-4DT ) Guide/Lineup name: UK, OX25 / Freeview OTA Using XMLTV? : No Channel number/Name : 101 “BBC One HD” @cire12 @sa2000 I don’t think this is EPG, but there is a DVR related bug here: I was trying to record “Avengers Assemble” which aired last Thursday (8-Apr) at 22:45-01:00 on 101 BBC One HD. The EPG showed the correct times: [Screenshot 2021-04-10 at 09.30.16] I had scheduled it to start 10mins e…

[HerraAAV3]

Country: Finland
Postal code: 70500
Cable provider: DNA

Pretty much same situation, as HeinonenTeemu (“DVR—Suomi (laajennettu) (275 channels)”,same channels missing program data). Been like this for a while.

[paulplexOK]

@sa2000

What setting do you have for partial recordings ?

No partial recordings

[DrSmith]

WRT: PBS and ThisOldHouse NEW
I have 2 Plex recording systems. My OTA system is correctly identifying AskThisOldHouse and ThisOldHouse as NEW on Thursday nights. My Comcast Cable system has not correctly identified new episodes of either show since the switch back to this EPG.

This probably means the issue is more complicated than just PBS or EPG alone.

[paulplexOK]

Thats funny - Fawlty Towers is in schedule for BBC1 today rather than Eastenders
Did Basil write the code for Plex/Gracenote !!!

[captain_caveman2k]

@paulplexOK

Thats funny - Fawlty Towers is in schedule for BBC1 today rather than Eastenders

That was the original schedule before the sad happenings of Prince Phillip passing and the schedules changing.

I performed a manual refresh about 17:00 this afternoon and this is what the guide now looks like:

versus

I must admit I wasn’t expecting an updated schedule this afternoon as Plex/Gracenote didn’t see the last minute changes on Friday (like TV Guide did) but I was in for a pleasant surprise today

[paulplexOK]

My guide data auto refreshes 2am
It may be a good idea to have two auto refreshes a day
Or a mechanism that detects a programme change and automatically pushes a programme update
To be fair I have not had a lot of issues with the EPG lately. It has generally been working well with the recordings I have set
There has been an odd missed programme - Which is still annoying
The resolution of the movie gap issue has got me using Plex again as my app of choice over Channels - for the moment I am double recording important shows/films
So far so good

Thanks Plex

[captain_caveman2k]

@paulplexOK

My guide data auto refreshes 2am

Mine too - After I manually refreshed yesterday I had a brief look to see if I could change the time to say 2 pm as that would give Gracenote time to fix issues before the evening rush, but the setting I found under the Live TV & DVR → DVR Settings seems pretty static

I did find a setting under Schedule Tasks which is set to 2 am but that seems like it might include other background tasks as well.

However, changing it does affect the value in DVR Settings - I’m just a little nervous of other tasks running mid afternoon.

@paulplexOK

It may be a good idea to have two auto refreshes a day

Funnily enough I thought the same

[pl_5309]

Changing the start time for your Scheduled Tasks does change the refresh time for the guide.

[sa2000]

@captain_caveman2k

It seems that the original Battlestar Galactica series from 1978 has been merged with the update from 2003/2004.

The original series has recently started showing daily on Horror Channel (Channel 068) whilst the update series has had two weekly airings on a Friday night on BBC2 (Channel 002) and BBC2 HD (Channel 102) since September last year.

We had a similar issue with movies and that was fixed. It looks like a Plex Media Server issue - not a new issue and would have also been there with the old EPG

There is currently no TV Show checks on year when comparing EPG entries and they do get merged.

I have an open issue with the server team on the merging aspect and I will add your case to it.

[captain_caveman2k]

@sa2000

We had a similar issue with movies and that was fixed. It looks like a Plex Media Server issue - not a new issue and would have also been there with the old EPG

Ah - Yes I remember that being fixed and assumed TV would be covered by the same fix.

@sa2000

I have an open issue with the server team on the merging aspect and I will add your case to it.

Many thanks - much appreciated.

[Denni_M]

@Denni_M

at the first step i can find my Provider

in the 2. step i miss my Provider

I’ tryed with both of my devices (VU Zero with HRtunerProxy and my Fritz Cable (screenshot 1)

no Reply from Plex…

[richakarichard]

The airing details display video as SD but as you can see it’s on HD channel.

[WilhelmStroker]

Yup i’m seeing the same for that movie on C4.

[captain_caveman2k]

@captain_caveman2k

@sa2000

These have already been referred to Gracenote. I do not know how soon they will get fixed

50 - The Jewellery Channel (not HD)
56 - Smithsonian Channel HD (not HD, and channel name should not show HD)
64 - Free Sports (not HD)
80 - Blaze +1 (not HD)

I don’t know if anyone else has noticed but it looks like Blaze +1 is now correctly identified as being an SD channel in the guide:

In addition to the fixes for Free Sport and Blaze +1 on Freeview last week, The Jewellery Channel and Smithsonian Channel are now correctly identified as SD rather than HD

I don’t know when this happened but I noticed that Smithsonian Channel had become unmapped in Settings → Live TV & DVR → Manage Channels today so I just had to add it back.

Note: It is now called Smithsonian Channel SD which is a little unusual as I don’t believe any of the other standard definition channels on Freeview are suffixed with SD like the HD channels are.

Anyway, thanks @cire12 / @sa2000 for fixing this.

[Bazrat]

Any idea when the ‘HD Channels Only’ filter is going to be properly fixed?

Still have all the 001,002 etc channels listed after the Plex Web 4.54.5 update. Seems to me like the fix for unknown airings was rushed out a little too fast with no proper testing.

None of the below should be shown:-