Synology FAQ - Questions, Answers, and How-To's

[ChuckPa]

Synology Frequently Asked Questions

Table of Contents

Intro: Posting in the Plex Synology Forum

DSM 6 & 7 FAQ

Some of these FAQ apply equally to DSM 7 and 6. Others do not. Please read carefully before proceeding.

1. Getting access to the Logs
2. Have I installed the latest version…?
3. Which version do I need, Intel or ARM?
   3a. Using Plex’s package signing public key - DSM 6
4. LAN addressing requirements - RFC1918 specification for local LAN?
5. First run & Setup
6. Recommended Media Organization and Adding Media to Plex
7. Reorganizing your media after it’s been indexed
8. Uninstalling PMS - Reverting to a previous version
9. Uninstalling PMS - Completely start over
10. Reorganizing media without losing metadata (while PMS is running)
11. Determining which package you need to download
12. Default Plex file locations
13. Manually obtaining log files
14. Use SSH to access the Synology command line
15. Claiming & Connecting to a troublesome Synology server
16. Increase the number of folders Plex can monitor
17. Recover from a corrupt database
18. Moving PMS from Mac/Windows to Synology
19. Setting permissions to allow Plex access to media files
20. Bypassing the iHD video driver older Intel only
21. After migrating from Windows to Synology
22. When Server and Device credentials are out of sync (Hard & Soft Reset).
23. Moving large amounts of data on Synology via GUI.
24. Restoring Share Permissions to Default Settings
25. Reclaiming your server - (after password reset, etc)

DSM 7 - FAQ

26. Migrating (upgrading) from DSM 6 to DSM 7
27. Migrating from Windows to DSM 7
28. DSM Complains Port 32400 In Use When Installing Plex
29. Give PlexMediaServer access to your media
30. Repairing a corrupted database using FileStation
31. Reclaim or Reset credentials on DSM 7 (Not Authorized - Locked out)
32. Repairing the PlexMediaServer shared folder
33. How to backup just your PMS databases
34. Upgrading Plex to DSM 7.2.2+
35. DSM 7.1.1 Update 7 Start/Stop control

General info

For new DSM users:

Installation & Setup of Plex Media Server on Synology

Installation and Setup of Plex Media Server on Synology This How-To is in multiple parts to make it easier to find whichever specific step you’re looking for. If you’re new to Plex then reading this thread in sequence is probably the best approach. This will show you how to install Plex on your Synology and then suggest a couple ways you can organize your media. Please remember, You’re always free to do it any way which makes sense to you. We only ask you take the common pitfalls into con…