The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. This helps when you want to “start from scratch” for particular item
- move all files for the media item out of the directory your Library is looking at, so Plex will not “see” it anymore
- scan the library library (to detect changes)
- empty trash
- clean bundles (in the menu next to server name, when accessed under ‘More’. Or alternatively under Settings - [server name] - Manage - Troubleshooting.)
- double check naming schema and move files back
- scan the library
Support article: Library Actions
